NTT DATA North America ยท 5 days ago
Managing Director - Epic Practice Leader
United States
Contract
Remote
Director/Executive
15+ years expNTT DATA North America is a leading business and technology services provider, currently seeking a Managing Director - Epic Practice Leader to join their team. This senior leadership role involves establishing and managing a global Epic Center of Excellence, driving strategy and delivery excellence across various Epic domains, while ensuring compliance and innovation in healthcare solutions.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
Responsibilities
Establish and lead a global Epic Center of Excellence, defining vision, strategy, governance, and execution models
Build, scale, and manage a high-performing team with Epic-certified talent across all major Epic modules, including but not limited to:
Create structured talent development, certification, and retention programs to ensure sustained Epic expertise
Develop and maintain a reference architecture for Epic hosting and deployment models, including:
Ensure architectures align with Epic best practices, performance, security, scalability, and compliance requirements
Collaborate with cloud partners and internal infrastructure teams to standardize designs and automation
Define and operationalize a delivery operating model for:
Shape end-to-end managed services models covering Epic infrastructure, applications, monitoring, patching, upgrades, and operational support
Establish KPIs, SLAs, governance frameworks, and continuous improvement mechanisms
Actively participate in go-to-market (GTM) initiatives, partnering with sales leaders and solution engineering teams
Provide executive-level solution engineering support for complex Epic opportunities, RFPs, and large transformation deals
Contribute to pricing models, solution differentiation, and value propositions for Epic services
Perform industry benchmarks with pricing and have an operating model aligned well with Price2Win in the marketplace
Lead solution shaping efforts to define an effective operating model for Epic and associated healthcare applications ecosystems
Design integrated service offerings that connect:
Drive operational integration across clinical, financial, and IT domains to deliver measurable client outcomes
Serve as a senior point of contact with Epic Systems
Collaborate closely with Epic to ensure compliance with Hosting Access Agreements and related contractual and technical requirements
Stay aligned with Epic roadmaps, policies, and certification standards
Explore and execute opportunities to scale the Epic delivery organization globally
Build geographically distributed teams with Epic-certified talent positioned to support regional clients and time zones
Balance onshore, nearshore, and offshore delivery models while maintaining Epic quality and compliance standards
Serve as a core member of the Healthcare Industry Solutions leadership team
Identify, incubate, and launch new healthcare solution areas, including but not limited to:
Monitor industry trends, regulatory changes, and technology advancements to inform solution strategy
Qualification
Required
15+ years of experience in healthcare IT, with deep expertise in Epic environments
10+ years of proven leadership experience building and scaling Epic practices or Centers of Excellence
10+ years experience with Epic hosting models, cloud platforms (AWS, Azure), and private cloud infrastructure
7+ years experience with GTM support, solution engineering, and large-scale healthcare transformations
Preferred
Experience managing global delivery teams and complex managed services operations
Strong executive presence with the ability to engage C-suite clients, partners, and internal stakeholders
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
H1B Sponsorship
NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2025-12-05
Company data provided by crunchbase