Apply on Employer Site

Highland Hospital · 23 hours ago

Business Development Representative

Charleston, WV

Full-time

Onsite

Entry, Mid Level

2+ years exp

Highland Hospital is seeking a Business Development Representative to expand its lines of service by developing and retaining referrals from various professional sources. The role entails implementing business development programs, maintaining relationships with key referral sources, and representing the facility in community outreach efforts.

Addiction TreatmentHealth CareHospitalMedicalMental Health

Responsibilities

Develops and implements business development programs in consultation with the Director of Business Development (DBD)

Maintains a schedule of primary sources including business, industry, EAPs, managed care of clients, physicians/licensed practitioners, and allied health professionals. Documents every contact in the appropriate Customer Management Relationship system

Maintains current account information and business development referral/admission records and statistics, including the preparation of business development reports and materials

Develops and maintains new account relationships and markets. Targets and creates new strategies for increasing business in highly competitive markets. Increases the number of referral sources within a facility such as with physician, social workers and discharge planners

Develops strong relationships with key referral sources. Develops and maintains key business development accounts and responds to all business development opportunities. Maintains and lends customer support to designated number of targeted referral source contacts per week, as set forth in a quarterly marketing plan

Develops and conducts community workshops and seminars and hospital tours to educates clients, families, community and other referral sources on programs, services and amenities provided by facility and provides an opportunity to identify potential referral sources

Represents the facility at civic and professional functions and communicates mission in all outreach interactions. Acts a liaison between the facility, referral sources and the general public to further the goals and positive, professional image of the facility

Manages leads from referral sources and ensures efficient admissions process for clients. Maintains collaborative working relationship with Admissions Department

Collaborates closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources

Maintains current awareness of changes in the industry through self-education, peer education and professional and community involvement for the betterment of this position and the facility

Attends scheduled department meetings to provide timely reports on month-end reviews, client servicing schedules, customer sales forms and other reporting requirements

Generates face to face meetings and admissions activity per goal

Qualification

Healthcare business developmentMarketing strategiesRelationship managementPsychiatric treatmentsChemical dependencyMultitaskingRelational skillsOrganizational skills