Tata Consultancy Services · 7 hours ago
EUC SME Architect
Canton, MA
Full-time
Onsite
Senior Level
$100K/yr - $140K/yrTata Consultancy Services is seeking an EUC SME Architect to define and evolve the EUC strategy while aligning with hybrid work models and digital transformation goals. The role involves establishing governance for EUC tools, leading service desk operations, and guiding the adoption of modern endpoint technologies.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Strategic Leadership: Define and evolve the EUC strategy, aligning with hybrid work models and digital transformation goals to drive service improvements and end-user satisfaction
Platform Governance: Establish guidelines for EUC tools, security, patching, and automation
Operational Oversight: Lead service desk, VIP support, and remote desktop operations
Innovation & Trends: Guide adoption of modern endpoint technologies (e.g., Intune, MDM, AI PCs, Nexthink)
Stakeholder Engagement: Collaborate with OEMs, cloud providers, and internal teams to ensure strategic alignment and business value delivery
Lead EUC platform modernization across hybrid and multi-cloud environments
Ability to evaluate and implement emerging technologies like Azure Virtual Desktop, AWS WorkSpaces, Citrix, and VMware Horizon
Qualification
Required
Expertise in Intune, MDM, Active Directory, patching, imaging, and automation
Strong understanding of ITIL processes (Incident, Problem Management)
Experience with Microsoft Security Patch Management and EUC tools
Hands-on knowledge of remote desktop support, VIP support, and service desk operations
BACHELOR OF COMPUTER SCIENCE, BACHELOR OF ENGINEERING
Preferred
Familiarity with contracts, SLAs, and vendor management
Ability to train and stretch based on customer needs
Exposure to AI-driven self-healing platforms and proactive support models
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Business Standard India
2026-01-09
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2026-01-06
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