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TikTok · 4 weeks ago

Product Operations Manager (LLM) - TikTok Minor Safety (San Jose)

San Jose, CA

Full-time

Onsite

Mid Level

$88K/yr - $203K/yr

TikTok is the leading destination for short-form mobile video, dedicated to inspiring creativity and bringing joy. They are seeking a Product Operations Manager to enhance the safety of minors on their platform by overseeing model strategy and operations, collaborating with cross-functional teams, and optimizing data production workflows.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

H1B Sponsor Likely

Responsibilities

Own model strategy and operations for TikTok Minor Safety, working closely with cross-functional teams to participate in the end-to-end process of model design, optimization, training, and evaluation. Identify performance gaps and vulnerabilities in models, and propose effective actions to continuously improve model quality

Participate in the full data production lifecycle, including defining dataset standards, executing model evaluations, and ensuring high-quality data delivery

Explore and adopt the latest Large Language Model (LLM) tools to continuously optimize data production workflows and processes, improving efficiency and scalability. Stay up to date with industry trends to help build more intelligent and efficient data systems

Research emerging model training methodologies from both academia and industry, identify weaknesses in existing training data, and propose innovative solutions to improve data generalization, production efficiency, and coverage

Qualification

Machine LearningLarge Language ModelsProject ManagementData AnalysisModel OptimizationCross-functional CollaborationEffective Communication

Required

Relevant work experience with a Bachelor's or Master's degree or above in Computer Science, English, Statistics, Philosophy, or related fields

Solid foundational understanding of machine learning, including Large Language Models (LLMs) and Transformer architectures

Strong project management and operational skills, with a good understanding of end-to-end project workflows

Ability to collaborate efficiently in cross-functional teams and communicate effectively with both technical and non-technical stakeholders

Preferred

Experience in Trust & Safety, content moderation, or familiarity with content safety compliance requirements is a strong plus

Hands-on experience in data analysis or model optimization is preferred

Benefits

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

Glassdoor3.4

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

Founded in 2003

Los Angeles, California, USA

10001+ employees

https://www.tiktok.com

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (979)

2024 (601)

2023 (387)

2022 (322)

2021 (133)

2020 (72)