JPMorganChase · 3 days ago
Community Home Lending Advisor- Bilingual (English/Spanish)- Chicago IL
Chicago, IL
Full-time
Onsite
Senior Level
$33/hr - $33/hr
5+ years expJPMorgan Chase is a leading financial services firm dedicated to helping customers achieve their financial goals. As a Community Home Lending Advisor, you will serve as the chief point of contact for customers throughout the loan process, promoting home lending products and guiding clients toward homeownership while ensuring compliance with regulations.
Asset ManagementBankingFinancial Services
Responsibilities
Maintain an active knowledge of Chase home lending products, as well as local housing assistance programs and grants available for down payment and/or closing cost assistance
Promoting mortgage products to existing Chase customers and to other customers in the community you serve, continually engaging with a pipeline of customers ‘not mortgage ready’ for home ownership through education and counseling processes until they are ready to apply, while maintaining compliance with current lending guidelines and Chase policies
Act as the internal and external mortgage expert, conduct productive activities that promote mortgage loan originations with external relationships in the community you serve
Partner with the branch team, by providing training on products and services, , meeting with their customers and introducing new clients to bankers for additional products and services
Create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing and other marketing efforts
Serve as the single point of contact through the customer mortgage loan origination process while being adept at addressing customer concerns and reservations, explaining financial terms and requirements, coordinating with partners and stakeholders, troubleshooting and tackling obstacles, and tracking progress from initial engagement to application through closing
Qualification
Required
Ability to read, write and speak Spanish fluently
A Bachelor's degree or equivalent work experience in sales and/or real estate
Five years of proven mortgage sales experience including strong product, credit, and mortgage process knowledge and an understanding of Federal Housing Administration (FHA), Veterans Administration (VA), Federal National Mortgage Association (FNMA), and Federal Home Loan Mortgage Corporation (FHLMC) guidelines Unique Requirements, and low-down payment products. (Regional Management approval required for internal Home Lending Advisors who have been in their position for less than one year.)
Knowledge of real estate market in local area and the ability to build new external referral sources and networks (e.g., realtors, nonprofits, community groups, civic/professional organizations required)
Track record of customer satisfaction as demonstrated in customer satisfaction scores and customer comments
Superior written and verbal communication skills for preparing and presenting in your community outreach when providing homeowner education and demonstrating knowledge while working with community-based nonprofits, community groups, consumer advocacy groups, and civic/professional groups
Intermediate Personal Computer skills in a Windows environment
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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