Store Customer Service Specialist (Floater) jobs in United States
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Sherwin-Williams · 2 months ago

Store Customer Service Specialist (Floater)

Sherwin-Williams is a leading company in the paint and coatings industry, and they are seeking a Store Customer Service Specialist to support their retail operations. The role involves engaging with customers to understand their needs, providing product information, and ensuring a high level of customer satisfaction while meeting sales goals.

ChemicalManufacturingSales
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H1B Sponsor Likelynote

Responsibilities

Work closely with wholesale and retail customers to determine their needs
Answer their questions about Sherwin-Williams products
Recommend the right solutions
Promptly resolve any customer concerns
Ensure maximum client satisfaction
Stay up-to-date with product features
Maintain the high quality and visual standards of the products and store
Achieving excellent customer service
Consistently meeting the store’s sales goals

Qualification

Customer serviceProduct knowledgeSales goalsConflict resolutionCommunication skills

Required

Ability to work closely with wholesale and retail customers to determine their needs
Ability to answer questions about Sherwin-Williams products and recommend the right solutions
Ability to promptly resolve customer concerns and ensure maximum client satisfaction
Ability to stay up-to-date with product features and maintain high quality and visual standards of the products and store
Ability to achieve excellent customer service while consistently meeting the store's sales goals
Willingness to work at stores within a 23 mile radius of Store #2068
Ability to handle contact with customers, which may include minors
Access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value

Company

Sherwin-Williams

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Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products.

H1B Sponsorship

Sherwin-Williams has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (86)
2024 (84)
2023 (69)
2022 (76)
2021 (72)
2020 (78)

Funding

Current Stage
Public Company
Total Funding
unknown
1964-02-11IPO

Leadership Team

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Heidi Petz
Chief Executive Officer
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Company data provided by crunchbase