JPMorganChase · 1 week ago
Senior Product Associate - (CAE) Customer Acquisition Experiences
Columbus, OH
Full-time
Onsite
Mid, Senior Level
2+ years expJPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As a Senior Product Associate in the Customer Acquisition Experiences team, you will be integral to the delivery of exciting customer experiences and support the end-to-end product life cycle.
Asset ManagementBankingFinancial Services
Responsibilities
Owns, maintains and develops a healthy product backlog
Facilitates all scrum activities for your development team(s)
Engages cross-functional teams on dependencies to ensure timely and satisfactory delivery
Manages key relationships – Work with engineering, architecture, and a diverse set of product teams across the enterprise to collaborate and drive results
Communicates effectively and often – Be vocal. Share strategy, roadmap, progress, and insights broadly and systematically. Craft the narrative and cadence for different partner and stakeholder audiences
Be a subject matter expert – The candidate has deep curiosity about the digital product experience space and a desire to connect that curiosity and knowledge to the teams that can effect change
Be a Technical & Customer Problem Solver – Ask questions, define the problem and recognize where our platform sits in the Chase ecosystem
Understands the technologies and approaches in use and those we should be using to drive our plans for the future
Builds the framework and tracks the product's key success metrics such as conversion rates, engagement and performance
Qualification
Required
2+ years of experience or equivalent expertise in product management or a relevant domain area
Knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
A customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements
Good team player and leader that inspires action and builds credibility across the enterprise
Good partnership, consulting, and influence skills
Preferred
Experience collaborating with external third parties, external vendors and external partners
Experience working in financial services, acquisition, digital products, online and mobile platforms, etc
Experience building automated email communications, email campaigns and email newsletters
Demonstrated prior experience working in a highly matrixed, complex organization
Deep understanding of acquisitions, account opening and related government regulations
Ability to prioritize a large book of work, meetings, team dynamics, and overall delivery
Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
2026-01-08
Crunchbase News
2026-01-08
Company data provided by crunchbase