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Inside Higher Ed · 3 weeks ago

Coordinator I, Human Resources Support Services

Houston, TX

Full-time

Onsite

Entry Level

$39K/yr - $45K/yr

1+ years exp

Inside Higher Ed is seeking a Coordinator I for Human Resources Support Services at Lone Star College. The role involves supporting Local HR operations, overseeing compliance processes, and providing operational HR support across campuses.

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Responsibilities

Maintains, updates, and documents all Local HR Standard Operating Procedures (SOPs) and internal business processes

Oversees and supports the Local HR Form I-9 process to ensure accuracy, completeness, and compliance with federal regulations

Leads and coordinates routine internal Local HR audits to assess compliance, accuracy, and consistency of Local HR processes and report any updates or findings to the Project Lead and/or Local HR Leader

Provides HR operational support to multiple Local HR offices within assigned campuses

Serves as an extended backup resource during Local HR staff absences, peak workload periods, or vacancies

Assists with Local HR transactions and processes as assigned, ensuring accuracy and timeliness

Promotes consistency of Local HR practices across campuses

Serves as a resource to Local HR teams by answering process-related questions and providing clarification on procedures

Assists with compiling reports, dashboards, or summaries related to Local HR quality and compliance

Identifies and frames human resources concerns, solve problems, and create action plans in collaboration with appropriate resources; Serves as back-up to Local HR Leader when needed for matters authorized to handle

Serves as a partner for hiring managers and employees by providing information and training on human resources policies and practices; Researches problems and recommend solutions

Interprets policies and procedures and assists employees with issues involving routine problems. Provides advice and counsel on first-line employee relations issues; escalates complex issues to appropriate resources; assists employees with human resources policies and practices. If needed, escalates issues to the Local HR Leader

Acts as liaison between employees and Benefits, Payroll, Compensation departments, and State Agencies (ERS/ TRS)

Responsible for other reasonable, related duties as assigned

Qualification

PeopleSoftHuman Resources ComplianceStandard Operating ProceduresCustomer ServiceCommunication SkillsDetail-orientedIndependent JudgmentTeam CollaborationConfidentiality