Navina · 1 week ago
Implementation Engineer
United States
Full-time
Remote
Mid Level
3+ years expNavina is a fast-growing digital health SaaS company on a mission to transform physician interactions with patient data. They are seeking a hands-on Implementation Engineer to manage the technical onboarding lifecycle and ensure seamless integrations with customers' EMRs and clinical workflows.
Artificial Intelligence (AI)Health CareHealth DiagnosticsMachine LearningMedicalSoftware
Responsibilities
Lead Technical Onboarding: Own the full technical implementation lifecycle for new customers, ensuring projects are delivered on time, within scope, and meet high-quality standards
EMR Integration & Configuration: Execute hands-on technical integration efforts. You will configure workflows, validate data integrity, and ensure Navina interacts seamlessly with various EMR environments
Stakeholder Management: Act as the primary technical point of contact for customer IT teams (CTOs, IT Managers, Analysts). Build strong relationships to troubleshoot issues and facilitate smooth collaboration
Technical Subject Matter Expert: Represent the technical aspects of the Navina platform in customer interactions. Demonstrate deep product knowledge to solve complex workflow challenges
Cross-Functional Collaboration: Work closely with Customer Success, Product, R&D, and Medical teams to advocate for customer needs and streamline the feedback loop between the field and engineering
Process Optimization: Help design and develop automation tools, runbooks, and frameworks to streamline integration processes and improve scalability
Qualification
Required
3+ years of experience in a customer-facing Implementation Engineer, Technical Onboarding Manager, or Solution Engineer role (SaaS experience preferred)
Proven experience working with Electronic Medical Record systems (e.g., Epic, Athenahealth, eCW, Cerner, Veradigm). You must understand EMR data structures, workflows, and integration points
Solid understanding of US healthcare data standards (e.g., HL7, FHIR, C-CDA) and clinical terminology
Proven experience with SQL and data analysis (Must-have)
Experience debugging web applications and troubleshooting integration issues
Exceptional verbal and written communication skills. You can articulate complex technical concepts clearly to both engineers and non-technical stakeholders
Strong organizational skills with the ability to manage and prioritize multiple onboarding projects simultaneously in a fast-paced environment
A relentless troubleshooter with a 'can-do' attitude and deep attention to detail
Preferred
Specific Epic Certifications: While general EMR experience is required, specific certifications (e.g., Epic Bridges, Ambulatory) are a strong advantage
Scripting Skills: Proven experience in programming (Python, JavaScript, or Node.js) for data manipulation or automation
Growth Mindset: Experience working in a fast-growing startup organization
Company
Navina
Navina develops an AI-driven platform that restructures patient data into intuitive patient portraits for better diagnoses and care.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$99MKey Investors
Goldman Sachs AlternativesALIVE Israel HealthTech FundIsrael Innovation Authority
2025-03-25Series C· $55M
2022-10-27Series B· $22M
2022-10-27Grant
Leadership Team
R
Ronen Lavi
Co-founder & CEO
S
Shay Perera
Co-founder & CTO
Recent News
2025-11-27
2025-06-21
Company data provided by crunchbase