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YMCA of the USA · 3 days ago

Senior Director of Operations

La Porte, IN

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

YMCA of the USA is launching a new Senior Director of Operations for the La Porte County Family YMCA. This strategic leadership role is responsible for optimizing operational processes across branches and preparing for the opening of a new facility, focusing on systems integration and operational consistency.

Career PlanningCommunities

H1B Sponsor Likely

Responsibilities

Fulfill Y’s mission to put Christian principles into practice through programs that build healthy spirit, mind, and body for all

Promote and incorporate the YMCA’s core values and mission into all aspects of the job in the community

Lead the coordination, implementation, and tracking of the organization’s strategic plan

Drive the creation, documentation, and implementation of clear, SOPs and best practices across all critical functions, including membership, recruitment/retention, program registration/delivery, facility management, and customer service for all branches

Coordinate the annual budget development process with department heads and the CEO

Oversee association-wide compliance with all local, state, and federal regulations, safety standards, and YMCA best practices, minimizing organizational risk

Develop, implement, and track association-wide strategies for membership acquisition and retention, ensuring consistent messaging, high member satisfaction, and attainment of growth targets

Oversee the development and standardization of high-quality, mission-aligned programs across all branches, utilizing data and community needs assessments to ensure relevance, impact and growth

Develop and track KPIs for membership growth, program participation/quality, operational efficiency, and member satisfaction, using data to drive continuous improvement

Develop and execute seamless operational transition plans from current facilities and systems to future models

Provide direct operational guidance and support to the branch directors serving as a resource for problem-solving, operational troubleshooting, and consistency in program delivery

May be assigned to provide direct day to day support in the absence of branch leaders

Perform all other duties as assigned

Serve as a member of the Association Leadership Team

Participate as an active team member for overall advancement of the Association

Qualification

Multi-site operational leadershipStrategic planning implementationBudget managementProject managementOperational efficiency improvementAnalytical skillsStandard business softwareTeam leadershipChange capacityEmotional maturityCommunicationCollaboration

Required

Works effectively with people of different backgrounds, abilities, opinions and perceptions

Must be at least 21 years of age

Must maintain a current motor vehicle license and acceptable driving record that meets YMCA standards

5+ years of experience in multi-site operational leadership or general management, preferably within the YMCA or non-profit, fitness, hospitality, or recreation industries, with a proven track record in membership and program growth

Proven track record of standardizing processes, improving operational efficiency, and managing facilities

Experience with strategic planning implementation, performance measurement, and comprehensive budget management (formation and oversight)

Demonstrated ability to lead and motivate teams through change and transition periods

Excellent project management skills, strategic thinking capabilities, and strong analytical skills

Bachelor's degree required

Required trainings: Within 30 days of hire: Child Abuse Prevention (West Bend online). Within 30 days of hire: Blood Borne Pathogens (West Bend online). Within 60 days of hire: CPR and First Aid. Within 90 days of hire: Listen First and Y Welcome

Proficient in all standard business software including Google platforms and Microsoft Office

Preferred

Master's degree in Business, Public Administration, or related field

Company

YMCA of the USA

Glassdoor3.9

YMCA of the USA is the national resource office for the nation's YMCAs. Located in Chicago, IL, YMCA of the USA exists to serve YMCAs.

Founded in 1844

Chicago, Illinois, USA

51-200 employees

http://www.ymca.net/

H1B Sponsorship

YMCA of the USA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2024 (2)