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NetSuite · 1 week ago

Consulting Practice Manager - NetSuite, SRT

Austin, TX

Full-time

Onsite

Mid, Senior Level

$116K/yr - $252K/yr

5+ years exp

Oracle NetSuite is a leader in cloud solutions, dedicated to transforming business operations for its customers. The Practice Manager will lead a professional services team, drive customer success, and ensure the development of a collaborative and high-performing environment.

Cloud ComputingComputerCRMiOSSaaSSoftware

Responsibilities

Provide leadership, direction and coaching to a large professional services team

Manage performance management processes for the aligned professional services team

Develop and drive strategic and operational plans for the practice through effective planning, communication and team leadership

Attain revenue goals (through billable hours) and maximize professional service profitability through accurate forecasting and effective management of the cost center

Drive the continuous evolution of professional services through incorporation of best practices, consistent, high quality and repeatable solutions, and by building a strong professional services team and brand

Collaborate with other groups and leaders to optimize processes related to project staffing, assessing, and developing consultant skills

Assist in the recruiting process by participating in interviews

Lead Hub related engagements creating the sense of team, collaboration and culture

Qualification

Consulting experienceCustomer engagementLeadership experienceSaaS technologiesProject managementInterpersonal skillsProblem-solvingCommunication skillsPresentation skills

Required

3+ years of consulting experience ideally for large consulting and/or software providers

2+ years of leadership experience in a mentor, buddy or team lead capacity supporting development and growth

Desire to lead, inspire and motivate a professional services team of early career direct reports in office

Demonstrated success as a customer facing consultant; experience in translating customer business requirements into workable software solutions

Strong interpersonal and leadership skills

Proven customer engagement skills and track record of implementing SaaS or cloud-based technologies

Problem-solving mindset and the ability to handle employee and team challenges

Strong written and verbal communication skills, as well as presentation skills

Bachelor's degree in a technical or business discipline (Master's degree is a plus)

Project management experience a plus

Ability to travel as needed; up to 25%

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance