Optum ยท 2 months ago
Supervisor of Clinic Ops - Internal & Family Medicine
Optum is a health care company focused on integrated health programs. The Supervisor of Clinic Ops is responsible for supervising staff and coordinating clinic activities to ensure quality care while achieving financial goals, improving patient flow, and maintaining compliance with regulations.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Provide supervision to department staff, works independently, and collaborate with Physician leadership on relevant clinical issues
Recruit and retain talented staff and ensure proper training, resource allocation and develop standards to monitor and evaluate staff performance
Implement and maintain clinical and business policies and procedures
Ensures customer satisfaction within the clinic sites and resolves patient issues
Accountable to ensure strict adherence to policies/procedures related to financial integrity of co-pays, charge entry, Standard Work development and maintenance, etc
Facility planning and overall facility maintenance
Analyze monthly metrics relating to customer services, access and achievement of financial goals and objectives; develop and implement operational changes based on metrics
Monitor, manage and ensure that provider and clinic empanelment is accurate
Educate staff and providers on monthly metrics, glide paths, goals, and areas for improvements
Contribute to the development of short and long-term business planning, then ensure plans are executed
Accountable for achievement of clinical and business compliance and licensures for labs, staff, and requirements for regulatory compliance
Safety functions in clinics and ensures completion of safety training and proper orientation for new employees
Qualification
Required
High school degree, GED or equivalent experience
2+ years of office management experience
1+ years of experience in a healthcare organization
Understanding of process flows regarding service levels, cash handling and collections
Knowledge of organization policies and procedures, computer applications, including intermediate to advanced Microsoft Word and Excel skills
Preferred
Experience managing a primary care clinic
Fiscal management and human resource management techniques and practices
Proven excellent leadership skills to include solid communication (written and verbal) and interpersonal skills
Proven ability to gather, analyze and evaluate data
Proven ability to work independently, lead and motivate staff
Proven ability to meet all health requirements prior to employment and periodically thereafter, as required by company policy and state regulations
Proven ability to physically perform assigned job duties
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-29
2025-11-19
2025-11-07
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