University of California, San Francisco · 1 day ago
Supervisor, Cloud
The University of California, San Francisco (UCSF) is a leading academic healthcare organization seeking a Supervisor, Cloud to lead their Cloud team. This role is pivotal in managing cloud infrastructure services, ensuring efficient operation, and supervising technical staff to deliver exceptional IT services.
Responsibilities
Lead the Cloud team in the configuration and operation of UCSF cloud infrastructure services
Supervise senior engineers and engineers in collaborating with a broad range of developers, engineers, business partners, and key University stakeholders to provide best-in-class cloud services
Oversee the team that configures and supports workloads in the cloud, automates cloud infrastructure maintenance, and builds new operational monitoring capabilities
Ensure cloud services are efficient, reliable, and secure in delivery to customers
Positively impact UCSF’s operations and culture by ensuring UCSF’s IT infrastructure is operable, secure, efficient, and effective in service of the University’s mission
Deliver exceptional information technology services comprehensively and consistently across customers and stakeholders
Qualification
Required
Bachelor's degree, or equivalent combination of experience/training, in one or more of the following fields: computer science, computer information systems, etc
5 to 7+ years of experience in one or more of the following fields: information technology, computer science, engineering, etc
1 to 3+ years of experience in managing a team of technical professionals
Demonstrated experience in managing information technology, platform and cloud services
Knowledge of the design, development and application of technology and systems to meet business needs
Advanced project management skills with demonstrated experience in delegating responsibility, tracking project progress, supervising others, and advising teams on competing priorities. Demonstrated skill in managing technical staff
Demonstrated experience with source control, testing, and continuous integration techniques for both cloud applications and infrastructure. Demonstrated experience with DevOps solutions development and deployment paradigms. Proven experience with the build, test, and release of applications in the delivery pipeline
Demonstrated experience with cloud-based automation tools and processes. Proven experience in provisioning and maintaining cloud-based infrastructure
Demonstrated skills associated with adapting equipment and technology to serve user needs. Demonstrated comprehensive understanding of how system management actions affect other systems, system users, and dependent/related functions
Proficiency in key Infrastructure as Code (IaC) methodologies and principles. Knowledge of IaC tools such as Terraform, Ansible, Chef, Puppet, or equivalent IaC tools
Strong written and verbal communication skills and ability to communicate technical information and ideas to a diverse community of colleagues and stakeholders
Demonstrated knowledge, skills, and abilities associated with system problem identification and resolution. Experience with design, configuration, operation, repair, and tuning of technology systems
Strong customer service skills and ability to triage and escalate to leadership and management for resolution. Ability to interpret, analyze, and apply pertinent service-level agreements, policies, procedures, regulations, and other requirements, and turn them into actionable outcomes
Ability to establish and advance positive working relationships and a strong rapport with team members, stakeholders, and customers
Strong organizational skills and ability to balance competing priorities and support concurrent projects. Experience working in a project-based environment using leading project management practices, including schedule management, status reporting, and communication of project risks and issues. Familiarity with budget planning and management, business case development, and service management
Strong demonstrated problem-solving skills; ability to scope solutions based on knowledge of available resources and timelines. Ability to ask questions, gather information, evaluate options, and make decisions with integrity
Thinks creatively and proposes innovative ideas, including the incorporation of new technologies or processes. Ability to work with agility in a fast-paced environment
Preferred
Project Management Professional (PMP) or Project Management Institute (PMI) Certification or equivalent
Company
University of California, San Francisco
University of California, San Francisco is an educational institution that focuses on medical courses.
H1B Sponsorship
University of California, San Francisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (365)
2024 (342)
2023 (308)
2022 (306)
2021 (241)
2020 (268)
Funding
Current Stage
Late StageTotal Funding
$52.45MKey Investors
California Institute for Regenerative MedicineBaldrick's FoundationNational Institute on Aging
2025-01-30Grant· $11.9M
2023-11-21Grant
2023-10-03Grant
Leadership Team
Recent News
2026-01-13
2026-01-06
2026-01-05
Company data provided by crunchbase