PsychPlus · 19 hours ago
Practice Manager - Southeast Region
PsychPlus is on a mission to reimagine mental health care delivery through a digital-first approach. The Practice Manager will oversee daily clinic operations, ensuring efficient workflows and compliance while serving as the primary contact for providers, patients, and staff.
Responsibilities
Oversee daily operations of the assigned clinic, ensuring smooth workflows, patient satisfaction, and compliance with clinical standards
Coordinate with clinical teams (LVNs, Case Managers, and providers) to optimize patient care processes and ensure adherence to protocols
Manage staffing schedules, onboarding, and training for clinical and administrative staff
Monitor and improve operational performance metrics, including patient throughput, appointment scheduling, and resource utilization
Collaborate with leadership to implement best practices for clinical workflows and patient engagement
Ensure compliance with healthcare regulations, safety standards, and company policies
Support expansion initiatives by assisting with operational readiness for new clinics in the Central Market
Maintain accurate documentation and reporting for clinical operations, staffing, and performance
Partner with internal teams (billing, IT, HR) to resolve operational issues and maintain seamless communication
Provide leadership with regular updates on clinic performance and improvement opportunities
Qualification
Required
Clinical experience required (LVN or Case Manager background strongly preferred)
2+ years of experience in healthcare operations, clinic coordination, or practice management
Strong understanding of clinical workflows and patient care processes
Familiarity with electronic health records (EHRs) and scheduling systems
Excellent organizational, leadership, and problem-solving skills
Proficiency with Microsoft Office Suite; experience with project management tools a plus
Strong written and verbal communication skills
Passion for mental health and commitment to patient-centered care
Willingness to travel occasionally within the Central Market for training or operational support
Preferred
Bachelor's degree in healthcare administration, business, psychology, or related field
Benefits
Zero-stress medical, dental, and vision coverage
Competitive salaries
Generous PTO policy
Incentive compensation
Discretionary bonuses
Other short and long-term incentive packages
Other PsychPlus Health-sponsored benefits
Company
PsychPlus
PsychPlus makes mental health care affordable and accessible with psychiatry, virtual visits, and innovative tech.
Funding
Current Stage
Late StageRecent News
2025-09-12
EIN Presswire
2025-08-13
Company data provided by crunchbase