HealthStream · 3 weeks ago
Sr. Implementation Manager
United States
Full-time
Remote
Mid, Senior Level
$79K/yr - $90K/yr
4+ years expHealthStream is the leader in healthcare workforce solutions, dedicated to enhancing the quality of healthcare. The Sr. Implementation Manager will manage successful implementation of HealthStream software products, ensuring client satisfaction through effective project management and team collaboration.
E-LearningEnterprise SoftwareOnline PortalsSoftware
Responsibilities
You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training
Develops implementation project plans and scope of work appropriate for each implementation project
Manages software implementation projects and the resources necessary to ensure a smooth transition with multiple clients simultaneously. Reviews commitments for technical services, training and project management, ensuring that all commitments are executed according to contractual obligations
Understands and identifies software functionality to support client business objectives
Coordinates all technical services including data transfer and installation between client and HealthStream
Reviews hardware recommendations and coordinates software installation process
Proactively escalates any client or HealthStream-caused time delays or needs for additional resources beyond the contractual commitments
Ensures that an effective training program is planned and executed
Develops and maintains implementation documentation and communicates status and concerns to Manager, key stakeholders, project sponsors, and project team
Performs related duties as required in support of client service goals
Assist Senior Management in the onboarding of Implementations teams
Responsible for the adherence to documented procedures for Implementations
Assist in the training of new Implementation staff, providing support whenever necessary
Assist Senior Management in outlining and formalizing documentation and curating procedures for Implementation tasks
Manage projects, aligning business goals with software solutions to drive process improvements
Leverage technical and business acumen to communicate effectively with clients
Manage project teams and provide high-quality deliverables to meet or exceed timeline and budgetary targets
Manage software implementation projects and the resources necessary to ensure a smooth transition from current systems to new HealthStream software
Analyze and map data from existing systems to HealthStream databases
Perform data and business analysis and provide recommendations for data integrity and data normalization
Qualification
Required
Bachelor's degree in related discipline
PMP certification a plus
4+ years of experience leading software implementation projects; healthcare experience highly desirable
Experience with Microsoft programs including but not limited to MS Project, Word, Outlook, Excel, SharePoint, and PowerPoint
Experience with web conferencing software
Must have excellent oral and communication skills
Excellent project management skills
Excellent organization skills
Excellent task management and documentation skills
Poses strong interpersonal and relationship management skills with the ability to influence others to achieve desired results
Ability to meet deadlines; manage multiple tasks simultaneously and keep track of details
Able to work effectively with various teams of different backgrounds
Able to manage multiple client relationships simultaneously
Have a demonstrated affinity for technology
Meticulous attention to detail to create and maintain documentation
Able to maintain professional poise and comfort with leading discussions with client decision makers, end-users and IT professionals
Ability to travel 40% of the time once travel resumes
Extensive phone and computer usage
Could lift up to 20 lbs
Benefits
Medical, Dental and Vision insurance
Paid Time Off
Parental Leave
401k and Roth
Flexible Spending Account
Health Savings Account
Life Insurance
Short- and Long-Term Disability
Medical Bridge Insurance
Critical Illness Insurance
Accident Insurance
Identity Protection
Legal Protection
Pet Insurance
Employee Assistance Program
Fitness Reimbursement
Company
HealthStream
HealthStream is a HealthTech company that provides training, credentialing, and workforce management software for healthcare organisations..
501-1000 employees
H1B Sponsorship
HealthStream has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (28)
2023 (18)
2022 (49)
2021 (22)
2020 (23)
Funding
Current Stage
Public CompanyTotal Funding
$13.7MKey Investors
Morgan Stanley Dean Witter
2014-03-19Post Ipo Equity· $2.4M
2000-04-14IPO
1999-05-02Series Unknown· $11.3M
Leadership Team
Jeffrey Cunningham
CTO
J. Edward Pearson
Executive-In-Residence
Recent News
2025-12-18
2025-12-17
2025-12-16
Company data provided by crunchbase