Irys, Legal AI (formerly Iqidis) · 1 month ago
Head of User Education & GTM Experience
United States
Full-time
Remote
Director/ExecutiveIqidis is building a modern, interconnected legal operating system. They are hiring a Head of User Education & GTM Experience to own how legal professionals discover, understand, and adopt Iqidis, focusing on user education and clarity in messaging.
Computer Software
Hiring Manager
Sabih Siddiqi
Responsibilities
You will design and execute the entire education layer of the company, including: Written guides, walkthroughs, and documentation, Use-case driven articles (litigation, in-house, transactional, regulatory), “How legal professionals actually use Iqidis” content, In-app help content, prompts, and guidance, Short educational videos (Looms, walkthroughs, explainers), Onboarding narratives by persona (partner, associate, in-house, ops)
You will own how Iqidis is explained across: The website, Product onboarding flows, In-app copy and nudges, Email onboarding sequences, Educational content tied to specific workflows
You will work closely with Product and the Founder to: Define core workflows (research, drafting, matters, review), Map how users move from “first touch” to “aha moment”, Identify where users get confused or drop off, Translate raw product capabilities into practical steps
You will: Gather qualitative feedback from users, demos, and support interactions, Identify friction in onboarding and activation, Propose improvements to product, copy, and education, Continuously iterate based on real usage data and feedback
Qualification
Required
Someone obsessed with how users learn and adopt products
A strong writer and communicator
A systems thinker who can translate complexity into clarity
Comfortable working closely with product and founders
Energized by early-stage ambiguity
Interested in building a category, not just content
Company
Irys, Legal AI (formerly Iqidis)
Irys (formerly Iqidis) is a legal AI platform built by practicing BigLaw attorneys. Hundreds of lawyers use us daily.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase