Diversified Waste Solutions · 2 months ago
Account Portfolio Manager
Geneva, IL
Full-time
Onsite
Mid, Senior Level
$60K/yr - $85K/yrDiversified Waste Solutions (DWS) is a Geneva-based consulting firm that helps organizations optimize their waste programs and enhance sustainability. They are seeking an experienced Account Portfolio Manager to assess established client portfolios in the multifamily housing and commercial retail markets, blending relationship management, strategic consultation, and operational oversight to ensure efficiency and alignment with client goals.
RecyclingService IndustryWaste Management
Hiring Manager
Cally L.
Responsibilities
Build and maintain strong relationships with housing partners, onsite property managers, and key decision-makers
Evaluate and negotiate waste and recycling hauler contracts, including pricing, service agreements, and performance expectations
Right-size waste services by evaluating location-specific tenant behavior, maintenance needs, and budget considerations while aligning property needs, occupancy trends, and budget objectives
Ensure consistent operational excellence and cost-effective service delivery across all accounts
Provide oversight of portfolio budgets and waste spend, helping drive efficiency and informed, strategic decisions
Oversee contract renewals and expirations, ensuring timely action and alignment with portfolio goals
Partner with auditing and service teams to proactively address billing and service inconsistencies with preventative solutions that enhance operational performance
Report on operational metrics and partner with client-facing leaders to drive informed decisions
Identify opportunities to expand existing portfolios and support acquisitions, helping monitor new business opportunities and assist with client retention
Champion DWS’s client-first approach by balancing service quality, cost efficiency, and environmental responsibility in every recommendation
Qualification
Required
Professional experience in account management, operations, or client services
Proven success managing multiple accounts or portfolios in a fast-paced environment
Strong communication, negotiation, and relationship-building skills
Proactive problem solving: take initiative to identify challenges, research solutions and act quickly to resolve issues independently
Proficiency in MS Office Suite (Excel, Word, PowerPoint, Teams, Outlook)
Self-starter with excellent organizational and problem-solving abilities
Team player willing to foster a positive and collaborative office culture
Preferred
Experience in waste management, facilities, or environmental services is a plus, but not required
Familiarity with CRM and account management systems such as Salesforce, HubSpot or similar platforms to track client interactions, monitor account performance and support data-driven decision making
Benefits
401(k) with company match
Health, dental, and vision insurance
Life and disability coverage
Paid time off
Company
Diversified Waste Solutions
Diversified Waste Solutions is dedicated to providing outsourced waste and recycling services.
Founded in 2001
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase