Comcast · 8 hours ago
Xfinity Retail Service Associate-Part Time
Toms River, NJ
Part-time
Onsite
New Grad, Entry Level
$17/hr - $17/hr
0+ years expComcast is a Fortune 50 leader in media and technology, driving innovation to create the best entertainment experiences. The Xfinity Retail Service Associate is responsible for supporting the store team to deliver a top-notch customer experience, maintaining inventory, and ensuring cleanliness and accessibility in the store.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store
Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found
Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return
Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards
Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process
Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience
Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
High School Diploma / GED
0-2 Years of Relevant Work Experience
Must be able to carry and lift up to 25 pound boxes
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Provides strong understanding and enthusiasm for technology, especially company products and services
Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning
Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner
Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory
Helps the leadership team by conducting the weekly cycle count process
Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience
Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put our customers first
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System
Drive results and growth
Respect and promote inclusion & diversity
Do what's right for each other, our customers, investors and our communities
Benefits
Development and Advancement Opportunities
Parental Leave
Vacation
Employee Resource Groups
Day 1 Medical/Dental/Vision Insurance
401k Matching
Discounted Services (must reside in the footprint)
Xfinity Mobile Discounts
Many more benefits and perks!
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (551)
2024 (566)
2023 (633)
2022 (751)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
2025-12-26
Sports Business Journal
2025-12-25
Company data provided by crunchbase