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CDW · 1 day ago

Client Executive

Georgia, United States

Full-time

Onsite

Mid, Senior Level

$50K/yr - $90K/yr

5+ years exp

CDW is a leading multi-brand provider of information technology solutions, and they are seeking a Client Executive to drive strategic growth through high-value solutions and services. This role involves managing large-scale programs, promoting products, and fostering long-term partnerships with clients.

AnalyticsArtificial Intelligence (AI)Cyber SecurityGraphic DesignHardwareInformation TechnologySoftware

Responsibilities

Prioritizing Accounts and Opportunities: When strategizing account management, identifying criteria for prioritizing accounts, evaluating the depth of customer relationships, assessing the competitive advantages of winning each account, gauging the overall potential of an account, and striking a balance between allocating time for short term gains and long-term impact

Developing an Account Strategy: Supporting the strategy for long-term success, creating an account objective, identifying measurable goals and contingency plans, aligning stakeholder values to offering and expanding opportunities in the account

Time-Constrained Discovery: In the process of discovery and needs assessment, identifying unique needs, uncovering opportunities, effectively communicating the importance of the discovery phase, actively listening to the stakeholder's input, and respecting time constraints to ensure productive and respectful interactions

Initial Negotiation: In the negotiation process, developing options, establishing credibility with the customer, setting the negotiations tone, asking questions to validate interests, including multiple negotiation variables, and identifying relevant stakeholders to achieve successful outcomes

Creating a Story to Share with a Customer: In the art of storytelling, defining the reason for the story, skillfully structuring narratives, maintaining a balanced flow of information, avoiding overwhelming details, considering the timing when stories are shared, and being adaptable in the way stories are presented to effectively engage and connect with an audience

Raising Awareness of an Unidentified Need: Facilitating discussions by carefully timing the conversation, applying suitable techniques, demonstrating the relevance of the need, and connecting the discussion to tangible business to enhance communication and collaboration in various contexts

Establishing Credibility with an Executive: To effectively engage with executives, prioritizing maximizing their time by focusing on results and opportunities that matter most to them. Tailoring your approach to their interests, taking actions that enhance your credibility, and positioning yourself as a trusted partner and advisor in pursuit of shared goals

Increased awareness of CDW's value proposition and total portfolio across assigned accounts

Consistently deliver specific Advanced Technology product GP and service revenue attainment

Market and sell the entire portfolio of CDW core products and solutions with the inside Account manager sales force

Qualification

Business Strategy DevelopmentAnalytical SkillsSales ExpertiseTechnical KnowledgeCommunication SkillsTime ManagementOrganizational SkillsProblem-Solving SkillsDetail-Oriented