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Security First Bank · 3 weeks ago

Customer Service Representative/Teller

Lincoln Red Rock - Lincoln, NE 68516

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Security First Bank is looking for friendly smiling faces to join their electronic banking team as Customer Service Representatives. The role involves assisting customers with their banking needs, processing financial transactions, and providing information about services while ensuring compliance with regulations.

Financial Services

Responsibilities

Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; transfers amount from customer accounts as directed

Posts transactions to customer accounts and maintains customer records

Welcomes customers and provides routine information concerning services and directs customers to appropriate department for specific information and service

Balances cash drawer and daily transactions

Assists customer inquiries in person and over the phone

Opens new accounts and account maintenance

Supports customer online banking inquiries

Research (missing items)

Reviews reports to ensure compliance with government regulations and bank policies are being met

Processes ACH and wire transfers

Maintains strictest confidentiality

Promotes banks services and makes referrals to other bank departments

Performs other job-related duties as assigned

Provide informed, prompt, accurate service and support to all customers and associates

Process customer transactions in accordance with bank policy