Pepperdine University · 1 week ago
Assistant Director, Business Services Operations
Malibu, CA
Full-time
Onsite
Mid, Senior Level
$70K/yr - $75K/yr
3+ years expPepperdine University is seeking an Assistant Director of Business Services Operations to support the strategic operations and administration of its Business Services department. This role involves overseeing daily operations, ensuring compliance, and fostering collaborative relationships with various stakeholders to uphold the university's mission and deliver exceptional service.
EducationHigher EducationUniversities
Responsibilities
Oversee the daily and routine Business Services operations, to ensure expectations are met at the highest standard of excellence, including:
Meet regularly with business and campus partners to develop positive and collaborative working relationships with key stakeholders
Ensure Business Services spaces are hospitable, neat, and meet departmental priorities; identify areas for improvement and place work orders, as needed; implement measures to ensure completion of work orders and projects
Ensure business partners operations are in compliance with all City and County health and safety requirements
Partner to oversee effective contract administration and ensure business partners are in compliance with contractual obligations
Oversee and track department audits
Provide timely communications with business partners and colleagues on pertinent operational information impacting their areas
Continually update processes and departmental documents, for accuracy and effectiveness, including onboarding, standard operating procedures, and business continuity plans
Collaborate with colleagues on emergency operations and ensure the effectiveness of emergency plans with business partners
Identify and oversee event logistics, including quarterly Board of Regents meetings, to ensure a high level of event excellence and success; assist with event-set-up, as needed
Manage Equipment Replacement Report and develop an annual strategic plan of funding priority items, in collaboration with colleagues and business partners
Maintain, prioritize, and administer a high-level task management system to track tasks, projects, and initiatives to successful completion
Communicate priorities to team members and business partners in a timely and efficient manner
Meet assigned deadlines
Develop strategic initiatives in alignment with the division's overall goals
Serve as a representative of Business Services department, including:
Communicate on behalf of the University professionally regarding business partner or colleague inquiries, including direct inquiries to the appropriate party promptly and efficiently
Compose professional correspondence and presentations
Meet with internal and external stakeholders regarding business services matters; make presentations, as needed
Assist the University during emergencies
Host events and well represent the division at various events
Professionally interact with positions at all levels, etc
Provide assistance to the entire Chief Operating Officer Division, including:
Assist with projects, reports, documents, communications, and assignments
Develop, review, and edit presentations
Benchmark and research data
Provide assistance to the Emergency Operations Committee
Be on point to assist business partners and colleagues during emergencies to ensure business continuity
Provide Living Pepperdine daily line-up messages, etc
Perform other duties as assigned
Uphold the University mission through all work performed
Qualification
Required
Bachelor's Degree
Three years of professional or educational experience in related fields or faith-based higher education
Passionate commitment to Pepperdine University and its mission, vision, values, and goals
Commitment to the highest ethical standards, with personal and professional character and integrity beyond reproach
Collaborative approach to work with a demonstrated ability to build relationships with a variety of personalities and work styles
Excellent oral communication skills
Superior written communication
Superior discretion and confidentiality
Superior attention to detail
Exceptional organization, planning, and time management skills
Exceptional aptitude for customer service
Appropriate sense of urgency and responsiveness
Ability to meet deadlines and manage competing priorities
Ability to quickly learn new processes and procedures and adapt to assignment changes
Ability to work both independently and as part of a team
Creative and solutions-oriented approach to problem solving
High levels of initiative and a proactive approach to work
Commitment to excellence in every aspect of work
Joyful and optimistic demeanor
Familiarity and knowledge of Google Suite
Familiarity and knowledge of Microsoft Office (Excel, Word, PowerPoint)
General office familiarity with printers, scanners, copiers, phone systems, fax machines, etc
Preferred
Familiarity with Pepperdine University
Experience or background in faith-based higher education
Benefits
Robust and highly competitive benefits package
Company
Pepperdine University
Pepperdine University is a Christian university committed to the highest standards of academic excellence and Christian values.
501-1000 employees
H1B Sponsorship
Pepperdine University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (11)
2023 (9)
2022 (9)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Phil Phillips
Executive Vice President and Chief Operating Officer at Pepperdine University
Jeff Pippin
Senior Vice President and Chief Investment Officer
Recent News
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