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Delta Faucet Company · 15 hours ago

Design Center Manager, NY

New York, NY

Full-time

Onsite

Mid, Senior Level

$106K/yr - $167K/yr

5+ years exp

Delta Faucet Company is committed to transforming everyday experiences with water through innovative products and exceptional service. They are seeking a dynamic Showroom Manager to lead their new New York design center focused on the Brizo and Newport Brass brands, overseeing showroom operations, sales leadership, and client engagement.

E-Commerce

Comp. & Benefits

Responsibilities

Leadership & Team Development: Manage, mentor, and develop a high-performing showroom team, auditing performance, resolving escalated claims, and ensuring optimal staffing and seamless operations

Showroom Operations & Sales: Oversee day-to-day showroom performance by delivering world-class customer service, hosting client-facing events, maintaining brand-standard visuals, coordinating with cross-functional teams, driving pipeline management, and ensuring accurate CRM usage and sales goal attainment

Client Engagement: Represent the Brizo & Newport Brass brands with professionalism, build trusted client relationships, provide personalized service, follow up on leads and samples, and organize showroom events that enhance the client experience

Strategic Management: Create and execute the showroom’s business plan, develop and manage budgets, align team goals with luxury strategy, oversee account and sample processes, contribute to forecasting, and identify opportunities for growth and cross-selling

Qualification

Sales managementBudget managementTeam leadershipClient engagementCRM experienceMicrosoft OfficeConnections in luxury designCommunicationNegotiation skillsStrategic thinking

Required

5+ years in sales management within a high-end luxury brand environment (showroom, retail, or architectural design firm)

Proven experience in budget management, designing curriculum and delivering engaging training programs

Proven ability to build, coach, and inspire successful sales teams

Strong leadership, negotiation, and decision-making skills

Client-centric mindset with innovative, strategic thinking

Excellent communication skills, both verbal and written

Proficient in Microsoft Office; CRM experience required

Strong connections within the New York luxury design community

Must currently reside within the New York city area and be able to travel for company events

Bachelor's degree or equivalent

Benefits

Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

LinkedIn Learning access; internal opportunities to work on projects cross-company.

Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.