Hexagon Asset Lifecycle Intelligence · 1 day ago
Implementation Consultant (REMOTE - US or Canada)
United States
Full-time
Remote
Mid Level
3+ years expHexagon is a global leader in enterprise software, empowering organizations to build a safer, more sustainable and efficient future. The Implementation Consultant will be responsible for setup, installation, configuration, and customization of technical solutions for clients, specifically focusing on EcoSys software.
Software
No H1B
Hiring Manager
Robbie Maier
Responsibilities
Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users
Determines client’s objectives by reviewing business functions; gathering information; and evaluating output requirements and formats
The successful candidate will perform multiple work assignments including configuring, testing, documenting, and developing solutions
Designs solutions by analyzing requirements; constructing workflow charts and diagrams; studying client system capabilities; writing specifications
Improves solutions by studying client current practices; designing modifications, use cases, design documents and suggesting best practices
Provides references for users by writing and maintaining user documentation; providing help desk support; training users
Maintains user confidence and protects operations by keeping information confidential
Applies analytical and technical thinking within areas of assigned responsibility to resolve routine client issues and challenges by identifying possible alternatives and providing recommendations
Leads preparation of testing scripts and materials; supports and performs unit, system, and integrated testing tasks
Works with training team to develop application-specific training curriculums and materials and supports training classes for client
Maintains professional and technical knowledge by attending EcoSys educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Tests and troubleshoots functionality of installed systems
Identifies and documents technical issues to be escalated to the product and system integration teams for resolution
Provides feedback based on client experiences to the product and professional services teams for product and process improvements
May work on pre-sales activities
Qualification
Required
Bachelor's Degree or relevant experience including a minimum of 3 years of COTS / packaged software implementation experience
Minimum 3+ years' experience with EcoSys or a comparable enterprise project controls tool
Minimum 3+ years' experience Project Cost Controls space and / or Industry
Experience in leading consulting, process design and SDLC
Understanding of software methodologies (waterfall, iterative and incremental)
Providing feedback based on client experiences and working directly with clients
Highly self-motivated and directed with keen attention to details
Proven analytical and problem-solving abilities
Keen attention to detail
Strong leadership and interpersonal skills
Building knowledge on multiple products
Managing client expectations
Crafting business outcome requirements
Identifying upselling opportunities
Estimating and scoping organization engagements
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to lead in a team-oriented, collaborative environment
Ability to travel as need - up to 25%
Preferred
Experience with EcoSys configuration is a plus
Benefits
In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.
At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business.
Everyone is welcome—as an inclusive workplace, we do not discriminate.
In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Company
Hexagon Asset Lifecycle Intelligence
Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct and operate more profitable, safe and sustainable industrial facilities.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Melanie Eakes
Executive Vice President - Chief Technology Officer
Ismo Piirainen
Director, Pre-Sales
Company data provided by crunchbase