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The City University of New York · 3 weeks ago

Human Resources Operations Manager, Office of Facilities Operations and Emergency Response

New York, NY

Full-time

Hybrid

Mid, Senior Level

$102K/yr - $114K/yr

6+ years exp

The City University of New York (CUNY) is seeking a Human Resources Operations Manager to support the Office of Facilities Operation and Emergency Response. This role involves overseeing daily HR operations, ensuring compliance with standards, and managing HR policies and systems.

Higher Education

Responsibilities

Oversee daily HR operations and assist the HR Director in strategic planning to meet departmental goals

Supervise and mentor HR Coordinators. Provide guidance and training in the areas of HRIS management, recruitment, onboarding, time and leave, payroll, and benefits administration

Process personnel transactions in CUNYfirst, including onboarding, terminations, appointments, reappointments, salary increments, and job changes. Ensures accurate and timely processing of HR actions

Manage benefits administration for skilled trades staff, including health insurance, commuter benefits, pension plans, tuition waivers, and other covered benefits

Managerecruitment activities in the Talent Acquisition Management (TAM) system and manage position transactions

Participate in hiring pools and serve on search committees for classified staff vacancies

Provide guidance on functional and payroll title classifications based on job responsibilities

Communicate HR policies and procedures; develop and distribute guidelines; maintain and update the HR website

Perform related duties as assigned

Qualification

HRCISHRM CertificationHRIS proficiencyPayroll systems knowledgeEmployment law knowledgeHigher education experienceMicrosoft Office SuiteCustomer service excellenceCommunication skillsOrganizational skillsTeam player

Required

Bachelor's Degree and six years' related experience required

Preferred

HRCI or SHRM Certification

Demonstrated HR managerial experience in higher education, preferably within a public university system

Proficiency with HRIS and payroll platforms such as PeopleSoft, Workday, NYS/NYC payroll Systems, ADP, or Kronos

Current in-depth knowledge of employment laws and regulations impacting higher education, public sector labor laws, NYC and NYS labor contracts, rules, regulations, policies, and federal and state employment compliance requirements

Proven record of professional integrity, sound judgment, and discretion when managing sensitive and confidential information and assignments

Strong written, verbal, and interpersonal communication skills with the ability to convey information effectively across all levels of the organization

Demonstrated ability to work independently, manage multiple priorities, and meet deadlines in a high-volume, time-sensitive environment

Commitment to customer service excellence, with strong organizational and follow-through skills to plan, prioritize, develop and execute multiple concurrent assignments effectively

Strong work ethic and professional poise with ability to maintain integrity, confidentiality and discretion and successfully navigate complex and sensitive organizational dynamics and interactions with diplomacy and tact

Empathetic and collegial team player fostering a positive and inclusive team culture, while supporting the success of others

Pro-active, flexible and collaborative work style with strong listening, group facilitation, presentation and cross-cultural interpersonal skills for effective communications and productive relationships with diverse staff and external stakeholders

Advanced computer proficiency, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), PeopleSoft, Workday, Applicant Tracking Systems, and virtual collaboration tools such as MS Teams, Zoom, and WebEx

Benefits

A range of health plans

Competitive retirement/pension benefits and savings plans

Tuition waivers for CUNY graduate study

Generous paid time off

Extensive academic, arts, and athletic programs on our campuses

The opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world

Company

The City University of New York

The City University of New York is the nation’s largest urban public university, a transformative engine of social mobility that is a critical component of the lifeblood of New York City.

Founded in 1847

New York, NY, US

10001+ employees