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Banc of California · 1 day ago

Sr Teller - Glendale

Glendale, CA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Banc of California is a bank holding company focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. The Senior Teller is responsible for assisting with branch activities, delivering client-facing services, and processing transactions while providing exceptional customer service and maintaining product knowledge.

BankingFinanceFinancial Services

Responsibilities

Accurately and efficiently process transactions (deposits, withdrawals, check cashing, ATM, night drop)

Identify opportunities to refer new products and services to customers based on their financial goals

Answer questions and resolve customer concerns regarding services provided by the Bank

Reconciles GL debits and credits for a given location over a specified period of time

Vault and ATM balancing

Wire processing

Holds/Stop payments

Monthly certifications

Account research

Review and verify daily reports assigned by Branch Management

New Accounts back-up

Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assetsAssist with processing and scanning of daily teller work

Audit peer transactions

Participate and contribute to the branch’s overall goals

Help with the training and onboarding of new team members

Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions

Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; promotes working environment free of harassment of any type

Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values

Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct

Performs other duties and projects as assigned

Qualification

Bank Secrecy Act complianceRetail banking experienceBanking regulationsMath skillsCustomer service skillsRelationship buildingCollaborationTeamworkCommunication skillsAttention to detailConfidentiality

Required

Work related experience should consist of an in-depth background in Bank Secrecy Act compliance and general banking skills

3+ years of retail banking experience in a financial services industry

Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act (CRA)

Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs

Excellent knowledge of bank deposits, lending products, credit products, and services to open accounts

Relationship building, collaboration and teamwork

Intermediate experience, knowledge and training in all operational activities and terminology

Exceptional oral, written and interpersonal communication skills

Must exhibit a very professional and helpful attitude along with the ability to interact positively with customers and co-workers

Demonstrate ability to identify customer needs and implement an effective solution in a rapidly changing environment

Ability to work accurately with close attention to detail

Ability to maintain confidentiality of sensitive information

Ability to remain flexible in order to adapt to changes in the work environment

Ability to work with general supervision while performing duties

Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone

High School diploma or equivalent required

Preferred

Bachelor's degree preferred

Benefits

You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.

We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).

Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.

Eligible team members receive paid vacation days, holidays, and volunteer time off.

To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.