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TELUS Digital · 22 hours ago

Product Lead

Charlottesville, VA

Full-time

Hybrid

Mid Level

$90K/yr - $106K/yr

3+ years exp

TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS, focused on designing transformative customer experiences through innovative technology. The Product Lead will define and deliver world-class products, working closely with engineering teams to manage requirements and ensure alignment with product goals.

AnalyticsArtificial Intelligence (AI)ConsultingData Collection and LabelingInformation ServicesInformation TechnologyOutsourcing

Responsibilities

Help clients define product vision and user objectives, maintaining strong client relationships

Work with internal and external team members to define feature lists that align with the client's strategy

Collaborate with cross-functional teams to iteratively build solutions that are in line with time and budget constraints

Facilitate conversations around scope management and feature prioritization

Elicit requirements from stakeholders and manage complex requirement backlogs that consider multiple platforms

Build a shared understanding of product requirements among all stakeholders (internal and external)

Understand and advocate for the end-user’s needs

Contributes to a strategic product roadmap that prioritizes features according to the client's vision

Work alongside engineers to understand system architecture and data flows to guide feature development

Manage and document technical dependencies and API needs for use in feature implementations

Collaborate with product designers and engineers to create best-in-class user experiences that are feasible and within technical constraints

Qualification

Product ManagementSoftware Development Life-CycleAI TechnologiesUser Experience (UX)Stakeholder ManagementTechnical WritingAnalytical SkillsScrum CertificationProblem-SolvingCommunication SkillsSelf-Starter

Required

3+ years of experience in the software development industry as a Product Owner, Product Manager, Technical Business Analyst, Requirements Manager, or related position

An understanding of the software development life-cycle (SDLC) and experience working with one or more software development methodologies

Demonstrated experience with AI technologies in personal and/or professional contexts

Experience working closely with stakeholders to elicit and define requirements for at least one of the following platforms: iOS, Android, Web

Strong documentation and technical writing skills, with familiarity working with user stories, acceptance criteria, use cases, flow diagrams, user personas, and API documentation

Excellent analytical, problem-solving, and decision-making skills

Ability to size solutions based on project constraints, i.e., time/scope/budget

Experience identifying and mitigating risks that could affect project outcomes

Ability to communicate clearly, confidently, and tactfully and to simplify technical concepts for non-technical audiences

Knowledge of frontend and backend technologies (i.e., web/native apps, APIs, databases) and the risks and constraints of different technologies

An understanding of and deep appreciation for the topic of user experience (UX) and a drive to stay up-to-date with the continually evolving landscape

Self-starter who takes initiative in solving problems and can self-manage commitments and deadlines

Professional or personal experience utilizing AI tools