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Plexus Corp. · 16 hours ago

Program Management Director

Neenah, WI

Full-time

Onsite

Director/Executive

$149K/yr - $223K/yr

8+ years exp

Plexus Corp. is dedicated to creating transformative products in various sectors including Aerospace/Defense and Healthcare. The Program Management Director will lead the Program Management function, overseeing a team of Program Managers to ensure customer satisfaction and effective delivery of contracts while implementing best practices across the site.

AutomotiveBusiness DevelopmentElectronicsEnterprise ApplicationsManufacturingSupply Chain Management

Responsibilities

Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential

Ensures that customer contracts and parameters are understood by PMs and CFTs and that PMs have the knowledge and skills to ensure adherence and delivery to contractual commitments. Partners and influences key stakeholders to recommended contract changes and improvements

Maintains close working relationships with the Plexus Market Sectors and customers in order to ensure customer service excellence. Establishes standard work for the PM team in respect to CFT Leadership, customer engagement, and delivery planning and execution

Leads and sponsors site customer satisfaction activities and metrics. Supports PMs and CM/CDs with best practice adoption and leads site level cross-functional customer satisfaction improvement initiatives

In collaboration with Operations and Program Leadership, ensures effective planning and management of transfers and transitions – new customers (in), disengagements (out), NPI’s and transfers from/ to other Plexus sites