Leap · 1 month ago
Sales Supervisor: HYOU (Fine Jewelry)
Georgetown, DC
Full-time
Onsite
Mid Level
$22/hr - $26/hrLeap is a company that powers insight-driven retail stores for modern brands. They are seeking a passionate and driven Sales Supervisor for their boutique in Georgetown, where the role involves overseeing the sales team and ensuring exceptional customer experiences.
Brand MarketingE-CommerceRetailRetail Technology
Responsibilities
Oversee the performance and development of your sales team, cultivating a world-class environment that reflects the brand's commitment to excellence and luxury
Influence your team to deliver memorable, elevated customer experiences while ensuring the store's operational success
Collaborate closely with the General Manager to drive sales and client retention strategies, while upholding the brand’s high standards for store presentation, cleanliness, visual merchandising, and inventory management
Support store and market initiatives, including promotional events and activations
Lead by example on the sales floor, ensuring a seamless, client-focused experience while managing opening and closing procedures, and supporting operational tasks
Qualification
Required
Must be 18 years or older to comply with company standards
Proven ability to lead and inspire teams, with a focus on fostering collaboration, driving results, and developing future leaders
Experience in luxury retail with a solid understanding of premium accessories, including familiarity with materials, product details, and the expectations of high-end clientele
Strong track record of cultivating and managing a client book, building lasting relationships that foster loyalty and repeat business
Flexible and adaptable availability, with the ability to respond to the dynamic needs of the business, including evenings, weekends, and holidays
Engaged, energetic presence on the sales floor, maintaining focus and professionalism while standing and walking for extended periods to ensure a seamless and elevated client experience
People Leadership: Able to effectively coach, mentor, and guide the team toward achieving goals and building a bench of future leaders
Client-Centric & Results Driven: Excels in creating personalized connections with clients, anticipating their needs, and achieving sales targets with empathy and expertise
Adaptable & Strategic Thinker: Navigates a dynamic retail environment with a growth mindset, quickly adapting to challenges and solving problems creatively
Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams
Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients
Professionalism & Discretion: Demonstrates a high level of professionalism in managing client interactions and handling difficult situations with empathy and discretion
Brand Expertise: Deep knowledge of the product and brand, enabling the ability to provide expert insights that enhance client experiences
Operational Efficiency: Consistently delivers high-quality work in a time-efficient manner, ensuring smooth store operations
Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence
Strong client retention through personalized, engaging experiences, leveraging networking opportunities, and consistently achieving high Net Promoter Scores (NPS) and secret shopper results
Effectively communicates loss prevention (LP) insights to management and provides clear guidance to staff to uphold and enhance LP policies
Strong organizational skills, ensuring efficient completion of tasks, while managing multiple priorities and meeting deadlines
Benefits
Medical, Dental & Vision benefits (must average 32+ hours a week)
AllOne Health - Employee Assistance Programs
401K
Commission based
Accrued PTO: Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually
Employee discount on participating Leap brands
Company
Leap
Leap develops a retail platform that enables brands to deploy stores and accelerate growth.
Founded in 2018
201-500 employees
H1B Sponsorship
Leap has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
$109.47MKey Investors
BAM ElevateCostanoa Ventures
2025-01-17Series Unknown· $20M
2023-05-24Series Unknown· $15M
2021-12-20Series B· $50M
Leadership Team
Amish Tolia
CEO & Co-Founder
Shinji Kuwayama
CTO
Recent News
2025-12-17
2025-11-20
Company data provided by crunchbase