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Sport Clips Haircuts · 13 hours ago

Local Marketing Assistant Operations Manager

Georgetown, TX

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $85K/yr

5+ years exp

Sport Clips Haircuts is one of the most respected and fastest-growing hair care franchises in the United States. The Local Marketing Assistant Operations Manager is responsible for optimizing tools and processes for the field marketing team, supporting marketing platforms, and enhancing community engagement to drive brand visibility.

BeautyFashion

Responsibilities

Optimize the use of tools, processes, and programs that empower the field marketing team to effectively engage Team Leaders, business partners/organizations, and consumers

Support and maintain key marketing platforms—such as email, social media management, web pages, mapping, and support ticket systems

Develop and deploy field marketing kits and point-of-purchase (POP) materials to drive local activation and brand visibility

Provide customer support to Sport Clips Field Team and Team Leaders (franchisees)

Aid the development of the field marketing team to improve local market relationships and community engagement

Qualification

Marketing OperationsEmail MarketingSocial Media ManagementMarketing Automation ToolsProject Management ToolsGoogle AnalyticsCustomer ServiceVendor ManagementCreative Problem SolvingTime ManagementCommunication SkillsOrganizational Skills

Required

Bachelor's degree in marketing, business, communications, or related field

5+ years in Marketing Operations, Field Marketing, email, and social media platforms

Background in retail or franchise operations support is a plus

Experience leveraging tools to communicate to Clients with alignment to brand standards and systems, to meet current demand while ensuring support for Client count store growth

Strong working knowledge of marketing automation tools and program management tools (e.g., Email (CRM Systems) Social Engagement Software and its utilization to connect the store to the community, Google Business and Google Analytics, CMS (web sites), project management and help desk, and mapping or territory management tools

Strong understanding of customer service processes across both Internal (Team Members) and External (Team Leaders's)

Proven ability to manage and execute multiple projects simultaneously, meeting deadlines in a demanding environment

Excellent organizational, analytical, and communication skills

Creative problem solver with strong attention to detail

Experience managing vendors for promotional materials or POP production