Samsara · 1 day ago
Enterprise Implementation Consultant
Texas, United States
Full-time
Onsite
Mid Level
$85K/yr - $129K/yr
4+ years expSamsara is the pioneer of the Connected Operations™ Cloud, helping organizations improve their operations through IoT data. The Enterprise Implementation Consultant will support enterprise customers in deploying and adopting IoT solutions, ensuring successful customer relationships and operational efficiency.
Business IntelligenceCloud Data ServicesInternet of ThingsSaaSSoftware
Responsibilities
Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
Represent Samsara in internal customer meetings to address daily operational blockers
Coordinate actively between the customer’s internal teams to maintain project momentum outside of formal status calls
Manage driver and vehicle profiles (adding/removing users, updating cost centers), annotate unassigned drive miles, and handle general system improvements
Ensure the back-end system functions correctly, including auto-notifications for repeat offenders and escalations
Ensure regulatory compliance (e.g., geofencing), providing required reports and predictive analytics, and ensuring behavioral scorecard and progressive accountability systems are working correctly
Manage the "Unassigned Driving" queue by investigating root causes (e.g., forgotten logouts) and queuing corrections for client approval
Manually audit vehicle and driver profiles to ensure Samsara data matches the system of record until automation is fully implemented
Execute ad-hoc report requests to provide leadership with immediate high-level visibility
Build and maintain drill-down reports for specific regions or divisions using Samsara’s Advanced Custom Reports (ACR) module
Proactively monitor for power disconnects, camera obstructions, and overdue check-ins
Assist drivers with ELD entries, answering Hours of Service (HOS) questions (e.g., Personal Conveyance, Yard Moves), explaining violations, and troubleshooting mobile app issues
Act as the Tier 2 subject matter expert for complex Hours of Service (HOS) questions that field supervisors cannot resolve
Monitor the event "Closeout" process to ensure supervisors are correctly documenting disciplinary actions and notes before closing events
Build bespoke Web-Based Training (WBT) modules, including executive kick-off videos
Host bi-weekly open calls (e.g., Tuesdays 9-10 AM) to answer ad-hoc questions from field drivers and managers
Maintain accurate device inventory tracking, track RMA status and spare hardware inventory
Champion, role model, and embed Samsara’s cultural values (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team) as we scale globally and across new offices
Qualification
Required
4+ years of experience in a transportation or fleet management role
This is a demanding position with high internal visibility that requires strong priority management and high emotional intelligence
Experience supporting or working with technical products and software
Solutions-oriented with strong problem-solving & project management skills
Excellent consultative skills with experience in end-to-end system implementations
Proven track record of building trust and communicating effectively with a wide variety of stakeholders
Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
Diplomacy, tact, and poise under pressure when working through customer issues
Bachelor's degree from a 4-year institution
Preferred
DOT compliance experience preferred
Strong bias for action, the ability to think big, with insistence on high standards
Experience serving a large and complex customer base in B2B SaaS
Benefits
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Company
Samsara
Samsara is digitizing the world of physical operations.
1001-5000 employees
H1B Sponsorship
Samsara has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (53)
2023 (59)
2022 (70)
2021 (1)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$930MKey Investors
General CatalystAndreessen Horowitz
2021-12-15IPO
2020-09-24Secondary Market
2020-05-20Series F· $700M
Leadership Team
Sanjit Biswas
CEO
Ben Calderon
CTO - Hardware & Operations
Recent News
2025-12-31
2025-12-31
Andreessen Horowitz
2025-12-31
Company data provided by crunchbase