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Arch Insurance Group Inc. · 22 hours ago

Claims Examiner, General Liability

Greater Philadelphia

Full-time

Onsite

Mid Level

$72K/yr - $97K/yr

3+ years exp

Arch Insurance Group Inc. is a company focused on collaboration, expertise, and innovation, aiming to inspire clients and employees to achieve their greatest potential. The Claims Division is seeking a Claims Examiner to investigate, evaluate, and resolve commercial General Liability claims, ensuring thorough documentation and adherence to regulatory standards.

FinanceFinancial ServicesInsurance

Responsibilities

Provide and maintain exceptional customer service and ongoing communication to the appropriate stakeholders through the life of the claim including prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory, company standards, and authority level

Conduct thorough investigation of coverage, liability and damages; must document facts and maintain evidence to support claim resolution

Review and analyze supporting damage documentation

Comply and stay abreast of all statutory and regulatory requirements in all applicable jurisdictions

Establish appropriate loss and expense reserves with documented rationale

Demonstrate technical efficiency through timely and consistent execution of best claim handling practices and guidelines

Qualification

Claims handlingCustomer serviceMicrosoft ExcelTexas Claim Adjuster licenseImageRightCommunication skillsTime managementTeamworkOrganizational skills

Required

Hands-on experience and strong aptitude with Outlook, Microsoft Excel, PowerPoint, and Word

Exceptional communication (written and verbal), influencing, evaluation, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines

Ability to take part in active strategic discussions and leverage technical knowledge to make cost-effective decisions

Strong time management and organizational skills; ability to adhere to both internal and external regulatory timelines

Ability to work well independently and in a team environment

3-5 years' experience handling the process of commercial insurance claims

Preferred

Knowledge of ImageRight preferred

Texas Claim Adjuster license preferred, but not required for posting. Upon employment candidate would be required to obtain Texas Claim Adjuster license within six months of hire date

Bachelor's degree preferred