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MNTN · 4 weeks ago

Deal Desk Manager, Operations

United States

Full-time

Remote

Senior Level

5+ years exp

MNTN is a company that prioritizes its people and has been recognized as one of Ad Age’s Best Places To Work in 2024. The Deal Desk Manager will streamline the deal process for the Sales organization, ensuring pricing accuracy and operational excellence while collaborating with various departments to enhance deal execution.

AdvertisingMarketingReal TimeSoftware

Responsibilities

Partner with Sales to structure complex deals from proposal through close, ensuring accuracy, profitability, and alignment with internal policies

Review and approve all incoming deals, serving as the final checkpoint for pricing, terms, packaging, and discounting

Draft and respond to contract redlines in partnership with Legal, ensuring balanced risk and commercial viability

Provide guidance on pricing policies, discount frameworks, margin thresholds, and deal mechanics

Anticipate roadblocks to closing and work cross-functionally to resolve issues quickly to support Sales velocity and client satisfaction

Own the proposal generation tooling (e.g., automated templates, pricing calculators, dynamic content systems), ensuring Sales can efficiently produce accurate and compliant proposals

Collaborate with Product Marketing, Enablement, and Sales Leadership to develop and maintain proposal templates, deal guides, approval matrices, contract playbooks, and pre-approved fallback language

Ensure proposal tools reflect current pricing, product capabilities, vertical strategies, benchmarks, and business rules

Establish scalable workflows and guardrails that ensure consistency, brand alignment, and operational efficiency — without performing manual deck creation

Partner with Finance and Sales leadership to support accurate forecasting, pipeline reviews, and revenue reporting

Monitor CRM data quality across opportunities, quotes, terms, and forecast categories to support reliable reporting and analytics

Analyze deal trends, discount patterns, and margin performance to identify risks or opportunities for optimization

Collaborate with the Systems team to continuously enhance Salesforce quoting, approvals, workflows, and contract automation

Drive continuous improvement across the quote-to-cash lifecycle, balancing speed, scalability, and compliance

Create a feedback loop between Sales, Product Marketing, Legal, and Operations to improve enablement materials, negotiation playbooks, and product positioning based on real deal insights

Qualification

Deal Desk ManagementRevenue OperationsContract NegotiationSalesforce ExperiencePricing StrategyAnalytical SkillsCommunication SkillsOrganizational Skills