ICF · 1 month ago
Bilingual Survey Interviewer (English/Spanish)
United States
Part-time
Remote
New Grad, Entry Level
$26K/yr - $44K/yr
0+ years expICF is a global advisory and technology services provider, and they are seeking flexible On-Call Bilingual Survey Research interviewers. The role involves collecting data via telephone surveys to support health-focused initiatives for federal and global health agencies.
ConsultingInformation TechnologyProfessional Services
Responsibilities
Deliver scripted multiple-choice questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. We will train you on delivering the script and how to enter the responses
During each survey interview, we’ll ask you to positively engage with members of the public and remain neutral and unbiased regarding their responses
Continue to build skills by learning from colleagues and your Team Lead who are there to support your progress and project goals. Our goal is to develop highly trained and motivated team members who can enjoy a dynamic and rewarding work experience
Qualification
Required
High school diploma/GED
Must live within one of the following states to perform this role: Pennsylvania, Ohio, Texas, Kentucky, Kansas, Georgia, Indiana, Iowa, New Hampshire, North Carolina & North Dakota, Virginia, West Virginia, Wisconsin, Wyoming, South Carolina, South Dakota, Tennessee, Utah, Oklahoma, Nevada, Mississippi, Montana, Louisiana, Idaho, Arkansas, & Alabama
Fluent in reading and writing in English and Spanish
Must pass a criminal background check
Active listening and communication skills, both written and oral. Must be able to enunciate clearly and coherently
Ability to positively engage with members of the public and remain neutral and unbiased during the phone interview
Strong interpersonal skills including courtesy, professionalism, and a cooperative attitude
Ability to be flexible in a work schedule and to work limited overtime as necessary required
Clear telephone speaking voice and ability to read accurately from a script
Basic computer skills including keyboard skills and accurate data entry. Ability to type 30 words per minute
Fluent in reading, writing, and speaking in English
Must meet standard performance metrics
Preferred
6 months previous call center, customer service or collections experience strongly preferred
Previous experience collecting and recording data from the public
Company
ICF
ICF is a global consulting and technology services provider focused on making big things possible for our clients.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$59MKey Investors
New York State Department of TransportationU.S. Environmental Protection Agency
2023-02-13Grant· $29M
2021-03-15Grant· $30M
2006-09-28IPO
Leadership Team
John Wasson
Chairman, President and Chief Executive Officer
James Morgan
Chief Operating Officer and EVP
Recent News
2026-01-15
2025-12-15
2025-12-08
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