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City Year · 1 day ago

Director, Volunteer Programs

Boston, MA

Full-time

Onsite

Director/Executive

City Year Greater Boston is seeking a creative and organized Director of Volunteer Programs. This role involves leading a team of AmeriCorps Members to execute a calendar of volunteer opportunities, ensuring the success of fundraising efforts and meeting the needs of school and community partners.

CommunitiesEducationNon Profit

No H1B

Responsibilities

Lead service events and engagements for at least 1,500 volunteers annually, including up to four events for 200+ volunteers

Collaborate with Development and Service Impact teams to create new volunteer opportunities for stakeholders

Develop and manage partnerships with school, community center, and city liaisons to ensure the necessary conditions and resources are in place for successful volunteer opportunities

Manage permitting and CORI process with Boston Public Schools and Boston Parks & Recreation

Oversee the Service Reserves programs including training, evaluation, tracking, and communications to members

Lead AmeriCorps members and volunteers through the execution of painting, mural, landscaping, light construction, and supply kit projects

Complete physical service projects as required and regularly support onsite prep with the team

Lead, manage, and coach a team of AmeriCorps members to achieve service performance requirements

Lead with a strong sense of City Year culture and values, consistently using City Year culture tools; make meaning of City Year culture and foster strong personal connections to the deeper meaning of our work in schools

Utilize performance management tools to set expectations, identify strengths, and facilitate individual development plans

Design and facilitate impactful trainings that include project management skills, facilitation of volunteer opportunities, graphic design, public speaking, light landscaping, construction, and more

Coach ACMs on all aspects of event and volunteer management, including promoting regular feedback and self-reflection

Collaborate across departments to create a strong pipeline of Civic Engagement AmeriCorps member candidates from November – May

Conduct interviews and participate in selections process for Civic Engagement AmeriCorps members

Support site alignment on AmeriCorps member experience

Collaborate with the Director of Analytics to collect and analyze data to identify areas of improvement opportunities

Collaborate with Development team to facilitate feedback from key donor groups and stakeholders

Analyze volunteer and service partner data and industry trends to continually improve upon volunteer offerings

Attend department and team meetings to share insights and trends identified from the data analysis

Ensure that events fall within designated budgets, submitting orders and processing invoices in a timely manner

Ensure maintenance of Civic Engagement team tools, storage spaces, and leased vehicle

Support sitewide initiatives, including fundraising events, Learning & Development Days (LDDs), AmeriCorps member appreciation events, and team days

Partner across the City Year network with other Civic Engagement programs to ensure aligned trainings, best practice sharing, and professional development opportunities for Civic Engagement AmeriCorps Members

Organize, lead, and/or assist in executing special projects that may fall outside the scope of regular duties. The specific responsibilities and purpose of special projects may vary

Assume other tasks as delegated by supervisor

Qualification

Volunteer managementEvent planningTeam leadershipData analysisTraining facilitationPublic speakingGraphic designLight constructionCoachingProject management