Block · 21 hours ago
Manager, Inbound Sales Development
Scottsdale, AZ
Full-time
Hybrid
Mid, Senior Level
$129K/yr - $177K/yr
3+ years expBlock is looking for a passionate manager to develop and lead a team of Sales Development Representatives. This role focuses on qualifying leads and building a strong sales pipeline while ensuring the team meets performance expectations and contributes to the company's growth.
Financial Services
Responsibilities
Provide daily coaching and professional development to a team of 8-10 Sales Development Representatives, including weekly 1:1 meetings, weekly shadow sessions, call coaching, and co-selling
Improve the efficiency of warm lead qualification to ensure high SAL’s (Sales Accepted Leads) per SDR, and strengthen the cold-lead playbook to improve SDR performance of new Marketing channels
Collaborate with Sales, Marketing & Enablement to create strategies that will drive high conversion rates and sales pipeline
Ensure the team follows a methodical approach to lead engagement through a structured weekly sequence and converts leads by showcasing Square’s value and creating urgency in their sales process
Assist in pipeline management to ensure fast actioning of leads, and effective onboarding of select lower revenue sellers
Track attainment of monthly/ quarterly SAL, Conversion Rate by lead source and Speed to Lead targets to maintain a high performing team
Analyze performance data to identify trends and provide insights on process or sales strategy improvements
Continue to grow the team through recruiting and onboarding of new SDRs
The core objective of this manager is to improve SDR qualification through strong KPI performance, assist in improving the performance of Marketing campaigns, develop SDR talent and help them generate high quality Sales pipeline and revenue
Become an essential part of Sales Leadership at Square
Qualification
Required
1+ years of experience in a sales management role
2-3 years of experience in a quota closing role (SDR, AE or Inside Sales) or a quota carrying role
Strong understanding of the full sales funnel and ability to communicate with cross functional teams like Marketing, and assess potential improvements in outreach strategy to increase Conversion Rates
Experience leveraging AI to develop coaching plans and analyze conversion data by lead source
Deep understanding of Lead Generation and ability to implement new sales strategies by designing playbooks for Marketing & Partnerships leads as we scale
High level of operational excellence through strong time management, leadership skills and results orientation
Passion for Square & Sales, and to coach and develop SDR's. This includes proactive performance management of reps, inbound/ outbound calls and shadows, KPI execution and pipeline management
Background of hiring, training, and developing strong sales talent
Experience and familiarity with B2B/ B2C tech sales, and tools like Salesloft, Salesforce Gong, Chili Piper, Power Dialers and AI tools for lead management
Ideally located within 50 miles of a Square Hub and willing to coach team onsite (STL, ATL, SDL, NYC)
Benefits
Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning
Company
Block
Block is one company built from many blocks, all united by the same purpose of economic empowerment.
10001+ employees
H1B Sponsorship
Block has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (257)
2024 (253)
2023 (260)
2022 (297)
Funding
Current Stage
Late StageLeadership Team
Amrita Ahuja
Chief Financial Officer
Lookman Olusanya
CFO, Square
Recent News
Morningstar, Inc.
2024-11-14
Business Journals
2024-04-05
2024-03-08
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