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Contentful · 22 hours ago

Senior Manager, Global Payroll

Denver, CO

Full-time

Hybrid

Senior Level, Lead/Staff

$138K/yr - $186K/yr

10+ years exp

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. The Senior Manager, Global Payroll will build, lead, and manage a multi-location department responsible for global payroll processing, compliance, and analysis, while collaborating with various teams to ensure efficiency and effectiveness in payroll operations.

Cloud ComputingCMSContentDeveloper ToolsPublishingSaaSSoftware

Responsibilities

Lead and manage a team of two Payroll Analysts, consisting of and leveraging world class tools, processes, and personnel, to deliver against the responsibilities and objectives of the department

Effective, accurate, timely, confidential, and efficient processing, calculating and settlement of all global payroll and settlement of commissions and bonuses. This role does not include responsibility for commission or bonus plans design

Serve as the main compliance point of contact for all US and International payroll Transactions

Effectively serve as the lead interface for all payroll matters with financial and regulatory auditors. Including accurate and timely preparation of and explanations for all audit related requests

Responsible for reconciling and accurate and timely filing of all employer payroll related compliance forms/returns for all applicable jurisdictions. This includes, but is not limited to working with our service providers for W-2 forms (and Int’l equivalents) to ensure accurate entry of all compensation transactions (i.e. gifts, prizes, education assistance, equity, etc.) and the reconciliation of the quarterly Federal and state returns and amendments

Overseeing the implementation, maintenance and recurring optimization of tools, processes and including readout and escalation strategies to effectively monitor and communicate the “health” of the global payroll process. Process should be such that critical issues are detected, analyzed, escalated if required, and ultimately resolved timely with minimal impact to the financial statements and employee experience. Process should also provide Contentful with a quantitative basis for identifying and assessing the financial impact of sub-optimal processes in the daily global payroll processes and identifying and prioritizing recommendations for improvement

Overseeing root cause analysis of recurring reconciliation issues and recommending and influencing the implementation of process improvements and tools solutions to correct and mitigate these

Effective collaboration with the global People Organization, Legal, Finance and business on general payroll matters with cross functional impact. This specifically, but is not limited to, accounting for payroll and all related items to the general ledger, new hire processes, compensation programs, bonus and other non-recurring payment processing, terminations processes, commissions program changes, benefits programs and general business expansions

Influencing the outcome to optimize the trade-off between stakeholder satisfaction and time to market with the global payroll needs for effectiveness and efficiency of processing and reconciliation

Develop and drive a vision and detailed roadmap to ensure Contentful payroll functions meet current and future business needs and stay competitive with “best in class” standards. Actively participate with the wider Finance team in driving the department roadmap, appropriately prioritizing initiatives and helping to ensure automated solutions are implemented timely and effectively

Assist with or be responsible for other duties and ad hoc projects as assigned

Qualification

Payroll ManagementGlobal Payroll CompliancePayroll Automation ToolsLeadership ExperienceAccounting KnowledgeAnalytical SkillsProject ManagementCommunication SkillsTeam CollaborationAttention to Detail

Required

10-12 or more years relevant work experience in payroll

Including, 5 or more years of leadership and management experience with proven results for building and leading highly effective teams

Experience with Payrolls larger than 750 employees and both exempt and non-exempt employees

Experience with both multi-state and global employees, including Germany

Experience with tax equalization and a strong understanding of payroll matters with employee mobility cases

Power user level experience with multiple payroll automation tools. Workday Payroll, OSV, and Cloudpay experience a plus

System and process architecture, troubleshooting, reengineering and mapping a plus

Experience with recurring metrics tracking and analysis

Interacting with external parties including auditors and other service providers

Ability to adhere to the highest ethical standards and unwavering integrity

Stand out leadership and effective team and individual management practices

High-functioning, working knowledge of relevant payroll and related standards, codes, GAAP, regulations and other related requirements at both the US and global level

Solid payroll accounting, reconciliation and accounting process knowledge including comfort with multi-state and multi-country environments

Strong system and data flow knowledge. Ability to learn and adapt to new flows and software technologies

Strong analytical, research, problem solving and evaluative thinking skills

Acute attention to detail and well-developed organization and time management skills

Well-developed sense of urgency and follow through

Strong communication skills - including ability to listen to the needs of others and comprehend complex matters, articulate issues in a clear and concise manner, and present effectively in both oral and written presentations to all levels in the organization

Team-oriented approach – can effectively lead a project or participate as an effective team member as well as work cross-functionally with other organizations

High level of energy and a desire to thrive in a growing, complex, fast-paced organization; ability to handle multiple projects under pressure

Strong work ethic, including the ability to work independently, but also knows how to have fun while doing it!

This position may require occasional travel

Preferred

BA degree in Accounting or Finance, preferred

Payroll Compensation industry and organization certifications a strong plus

Prior NetSuite experience a plus

Project team level participation in new systems implementations a strong plus

Presentations to senior and executive management a strong plus

Benefits

Full-time employees receive Stock Options for the opportunity to share in the success of our company

Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents

Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family

We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days

Company paid parental leave to care for and focus on your growing family

Use your personal annual education budget to improve your skills and grow in your career

Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties

An annual wellbeing stipend to care for your physical, financial, or emotional health

A monthly communication stipend and phone hardware upgrade reimbursement

New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best