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RadNet · 22 hours ago

AR Follow Up Coord

Fairport, NY

Full-time

Onsite

Entry Level

1+ years exp

RadNet is a leader in the field of radiology, dedicated to providing the best in patient care. The AR Follow Up Coordinator will work with accounts to promote reimbursement and resolve billing issues while ensuring quality customer service.

Health CareHealth DiagnosticsHospitalMedical

Responsibilities

Work with AR reports to identify problems on accounts, research accounts/trends and take appropriate actions to promote reimbursement, bill primary and secondary carriers for services provided, and collect on past due accounts

Research accounts: request additional information such as referrals, scripts, medical reports, and/ or call hospitals

Work EOBs to post rejection codes, follow up on rejected claims, and appeal denials; develop and track written correspondence

Complete adjustments, check refund request forms, and special transaction forms

Work with edit reports to identify problems with transmission claims

Answer patient inquiries, maintain patient’s account information, and resolve problems as needed

Qualification

Medical terminology knowledgeAccounts receivable experienceInsurance knowledgeComputer aptitudeCustomer serviceCommunication skillsInterpersonal skillsProblem-solving

Required

Knowledge of medical terminology and a working knowledge of different types of insurance

Ability to type 30+ words per minute and have a general computer aptitude

High School Diploma required

Preferred

One to two years' prior accounts receivable experience in a medical billing environment preferred with at least general knowledge of the healthcare industry insurance/EOB/payment process