The Community Builders, Inc. · 3 hours ago
Front Desk Associate
St Paul, MN
Full-time
Onsite
Entry Level
$19/hr - $19/hr
1+ years expThe Community Builders, Inc. is one of America's leading nonprofit real estate developers and owners, dedicated to strengthening neighborhoods across the nation. The Front Desk Associate will provide superior customer service and administrative support to residents and team members at the property site, ensuring compliance with regulatory requirements and fostering community engagement.
ConstructionProperty ManagementReal Estate
Responsibilities
Answer or return all calls promptly and with the highest level of customer service
Schedule appointments and conduct in-person visits as needed
Listen to resident requests, concerns and comments, refer them as appropriate
Develop relationships with residents to understand their needs and aspirations and develop trust
Initiate Maintenance Service Requests promptly and follow up with residents to ensure completion of service
Greet prospective tenants and show the property and its features in accordance with established procedures
Process applications for approval and follow up with applicants
Pre-qualify prospects in accordance with the company procedures and housing requirements
Conduct service inspections with the Service Management team to ensure apts. are in move-in condition
Facilitate and attend community engagement activities with residents, as directed by the Community Manager
Manage rental payment process
Prepare recertification and lease renewals, and enter data into tracking system
Contribute to cleanliness and curb appeal of the community on continuing basis
Conduct market surveys and shop competitive communities
General clerical duties: photocopying, faxing, mailing and filing, sign for and distribute packages
Track and ensure timely delivery of resident notices
Coordinate and maintain records for staff office, phones, parking and office keys
Code and process invoices and research discrepancies as needed
Qualification
Required
Excellent Customer Service, verbal and written communication (English and Spanish language) skills
Ability to type at least 35 wpm
Demonstrated ability to learn and operate office systems including telephone, copier and computer systems
Proficiency with Microsoft Office including Word, Excel and MS Outlook
High school graduate or GED equivalent
Customer service/ Administrative experience in Property/Hotel/Retail, Sales 1+ year
Experience and proficiency of Microsoft Office
Preferred
Industry software such as Yardi a plus
Benefits
Medical, dental, and vision insurance
12 Paid Holidays & tenure-based PTO accruals
Employer contributions to Health Savings Accounts
Company paid Life & Disability Insurance
403(b) retirement plan with company match
Tax-advantage accounts: commuter/parking, medical & dependent care FSA
Hospital & Critical Illness Insurance
Confidential, 24/7 Employee Assistance Program
Company
The Community Builders, Inc.
The Community Builders, Inc. (TCB) is a leading nonprofit developer of mixed-income housing in the United States.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$9.52MKey Investors
Community Development Financial Institutions FundCiti FoundationTD Bank
2024-10-23Grant· $4.5M
2024-09-24Grant· $0.5M
2024-03-05Grant· $1M
Leadership Team
Bart Mitchell
President & CEO
Morgan Wilson
Chief Financial Officer
Recent News
2025-11-07
EIN Presswire
2025-04-29
Seattle TechFlash
2025-04-15
Company data provided by crunchbase