CORE · 1 day ago
IT Support Technician
Grapevine, TX
Full-time
Onsite
New Grad, Entry LevelCORE is a company dedicated to building trust among its employees, partners, and clients. They are seeking an IT Support Technician to provide world-class IT service desk support for all employees, requiring excellent customer service and troubleshooting skills.
Real EstateWeb Design
Responsibilities
Provide timely and high-quality resolutions to end user issues and requests across all national offices
Provide support for Microsoft Office 365 and other business applications
Provision services and equipment for users
Configure and troubleshoot printing and multifunction devices
Configure and troubleshoot mobile devices – primarily iOS devices
Support Microsoft Teams meeting rooms and other conference room technology
Assist in the setup and support of remote jobsites and offices including but not limited to switch and router deployment, network cabling, printer configuration, mounting televisions, and coordination with project teams
Maintain an accurate and well-organized inventory of IT assets
Qualification
Required
IT service desk support experience in an enterprise environment
Strong troubleshooting, critical thinking, and decision-making skills
A positive, professional, and empathetic attitude
Experience with Windows 11 operating system and Office 365 application support
MacOS and Apple iOS troubleshooting experience
Basic understanding of Microsoft Office 365/Entra administration
Basic network troubleshooting skills
Ability to multitask while maintaining a strong attention to detail
Excellent verbal and written communications skills
A strong learning aptitude and desire to continuously improve
Must work well in a team environment and be committed to client service
Experience supporting both local and remote users
Must be willing to travel to other offices and jobsites as needed
A valid Driver's License
Company
CORE
CORE is a Construction Manager-at-Risk, Design-Build, General Contracting, Program Management, and Job Order Contractor with over 1,200 employees providing annual revenue in excess of $1.5 billion.
Founded in 1937
1001-5000 employees
H1B Sponsorship
CORE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
O
Otto Baum
Founder
Recent News
2025-11-08
2025-09-17
2025-08-21
Company data provided by crunchbase