BayoTech Hydrogen · 3 weeks ago
MSP | Help Desk | IT Support | System Administrator
San Diego, CA
Full-time
Onsite
Entry, Mid Level
$50K/yr - $60K/yr
2+ years expBayotech, Inc. is a San Diego-based MSP seeking a full-time Support Person to provide L1-L3 support for SMB clients. The role involves interfacing with clients, maintaining and troubleshooting client infrastructure, and responding to service requests in a timely manner.
Chemical EngineeringCleanTechManufacturingSustainability
Responsibilities
Interfacing with clients via RMM tools as well as onsite at client offices within San Diego County
Design, install, support, maintain, troubleshoot client infrastructure (servers, workstations, routers, firewalls, etc.)
Respond to service requests and repair the malfunctioning equipment/software in a timely manner
Create/improve Technical Service Group standards and implementation methods
Update tickets as they are in-progress and create/update technical documentation
Some lifting of computer equipment may be required
Driving to client locations will be required from time to time
Qualification
Required
San Diego applicants only
Full-time support person to provide L1-L3 support for SMB clients in San Diego, CA
Must be available to work after hours and/or weekends from time to time if necessary
Must be an early-riser at your desk and responding to tickets at 6am (Pacific)
Ambitious, self-starter
Proficiency with Windows Servers, Windows Client OS's, Office 365, Active Directory, Virtualization
Familiarity with Ubiquiti, Fortinet, SonicWall, Dell, VMWare or similar technologies
Proficiency with switches, firewalls, IP routing, network security, VOIP, and application troubleshooting
Familiarity with Cloud, including Azure/Entra, Microsoft 365, AWS
Superior troubleshooting skills are a must
Must be fast learner with good verbal and written communication skills
Excellent customer service skills
2+ years of network experience
One or more IT certifications/training (VMWARE, Azure, Windows Server 2016/2019/2022)
Candidate must live in San Diego area
Good driving record, reliable vehicle, and flexible hours required
High school or equivalent (Required)
Preferred
2-3 years MSP experience preferred
San Diego MSP experience is a plus
Help desk: 1 year (Preferred)
Windows: 2 years (Preferred)
Benefits
Health insurance
Company
BayoTech Hydrogen
BayoTech is committed to addressing the global need for reliable, cost-effective and low-carbon hydrogen.
51-200 employees
H1B Sponsorship
BayoTech Hydrogen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$174.13MKey Investors
Newlight Partners
2021-01-05Series C· $157M
2018-04-06Series B· $12.5M
2017-06-16Seed· $1.63M
Leadership Team
Mauricio Vargas
Board Member
Recent News
Company data provided by crunchbase