Front Desk Supervisor - Vacation Village/Williamsburg jobs in United States
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Vacatia · 14 hours ago

Front Desk Supervisor - Vacation Village/Williamsburg

positionWilliamsburg, VA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date1+ years exp

Vacatia is seeking a Front Desk Supervisor to guide their front desk team and ensure a warm welcome for every Owner and guest. The role involves balancing leadership and guest service, supporting the team with training and day-to-day operations to create memorable stays.

E-CommerceMarketplaceResortsTravel
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H1B Sponsor Likelynote

Responsibilities

Lead by example in providing outstanding guest service
Support front desk operations including check-ins, check-outs, payments, and reservations
Resolve guest concerns quickly and professionally
Train, mentor, and motivate front desk clerks
Ensure accuracy in financial transactions and cash handling
Coordinate with Housekeeping and Maintenance for special requests, early arrivals, and late checkouts
Maintain a clean, safe, and welcoming front desk environment
Uphold company policies, safety standards, and guest confidentiality

Qualification

Front desk experienceLeadership experienceCustomer service mindsetComputer proficiencyCash-handling experienceDependabilityProfessionalismCommunication skillsFlexibility

Required

1–3 years of front desk experience and leadership experience, within hospitality
A strong customer service mindset with excellent communication skills
Proven ability to lead a team, resolve issues, and keep morale high
Computer proficiency and prior cash-handling experience
Dependability, professionalism, and flexibility to work evenings, weekends, and holidays
High School Diploma or GED required

Company

Vacatia

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Vacatia is the resort marketplace for vacationing families, whose mission is to make family vacations better
dateFounded in 2013
location
Mill Valley, California, USA
people-size1001-5000 employees
web-link
https://vacatia.com

H1B Sponsorship

Vacatia has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)

Funding

Current Stage
Late Stage
Total Funding
$48.84M
Key Investors
Dustin GillmanJavelin Venture Partners
2021-11-10Series B· $20M
2019-11-15Series Unknown· $10.9M
2015-04-09Series A· $12.24M

Leadership Team

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Caroline Shin
CEO & Co-Founder
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Keith Cox
Board Director
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Recent News

EIN Presswire
Vacatia Expands Managed Resort Portfolio with Six New Properties
2025-03-26
PR Newswire
Vacatia Acquires The Berkley Group and Daily Management
2025-01-02
PR.com
Seven Vacatia Team Members Named as ARDA Award Finalists
2024-03-15
Company data provided by crunchbase