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Fidelity Bank · 4 weeks ago

Analyst, ETF Trade Operations

Merrimack, NH

Full-time

Hybrid

Mid Level

3+ years exp

Fidelity Bank is seeking an ETF & Alternative Asset Analyst Team Lead within the ETF Operations team. The role involves overseeing trade operations, maintaining AP relationships, and providing subject matter expertise in ETF product development and implementation.

BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management

No H1B

Responsibilities

Handle AP inquiries related to creation/redemption activity

Provide expertise in ETF product development and implementation

Provide training as subject matter expert (SME)

Provide ETF subject matter expertise and knowledge to support development of Fidelity’s ETF capabilities

Create / update operational processes and procedures for new products

Works to recommend changes to systems, processes, responsibilities, etc

Participate in testing of new technology prior to roll out into production and reports results to peers and managers

Escalates operational incidents to senior management

Maintains relationships with business partners and expectations of service levels

Qualification

ETF operations experienceMiddle office functionsAnalytical skillsDigital asset familiarityWorkflow developmentCommunication skillsProblem-solving skills

Required

Bachelor's degree or equivalent with 3-5 years of experience in an ETF operations environment

ETF servicing experience including basket processing, collateral management, settlements, fails resolution, and AP/order management

Strong understanding of the ETF industry with an ability to adapt to and support regulatory changes

Outstanding analytical, communication, conceptual thinking, and problem-solving capabilities

Flexibility and the ability to both take the lead and contribute to daily deliverables for the team are required

Strong communication skills with the ability to deliver cogent, insightful updates to all levels of operations leadership

Familiarity with digital assets and digital asset servicing

Demonstrated experience in workflow, process, and procedure development

Understanding of ETF middle office functions including: trade enrichment, trade instructions, settlements, fails resolution, and ability to articulate and escalate issues in a proactive and actionable fashion