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CACI International Inc · 1 day ago

ServiceNow Hardware Asset Management Developer

State Farm, VA

Full-time

Onsite

Senior Level, Lead/Staff

$75K/yr - $158K/yr

10+ years exp

CACI International Inc is seeking a highly motivated and experienced ServiceNow Hardware Asset Management (HAM) Developer to join their dynamic IT team. In this role, you will be responsible for designing, developing, implementing, and maintaining the ServiceNow HAM capability and its integrations, ensuring accurate management of hardware assets throughout their lifecycle.

Information TechnologyService IndustrySoftware

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Design, develop, configure, and customize ServiceNow HAM, including workflows, Flow Designer, business rules, client scripts, UI policies, script includes, and custom applications related to hardware asset management

Implement and maintain HAM capabilities such as asset lifecycle management, procurement, inventory, refresh, and disposal processes

Develop and enhance Service Portal components for self-service asset requests, tracking, and reporting

Ensure data integrity and accuracy within the CMDB for all hardware assets, including CI relationships and attributes

Develop and maintain integrations between ServiceNow HAM and external systems, inventory management systems and discovery tools

Utilize various integration methods including REST/SOAP APIs, MID Servers, and data sources

Collaborate with ITAM and other business stakeholders to understand requirements, translate them into technical solutions, and improve existing hardware asset management processes

Identify opportunities for automation within the HAM lifecycle to enhance efficiency and reduce manual effort

Provide expert-level support, troubleshooting, and issue resolution for the ServiceNow HAM module and related integrations

Perform regular health checks, performance tuning, and apply platform upgrades or patches as needed

Create and maintain comprehensive technical documentation, including design specifications, development guides, and test plans

Adhere to ServiceNow best practices, coding standards, and security guidelines

Participate in code reviews and provide constructive feedback

Qualification

ServiceNow developmentJavaScriptServiceNow HAM configurationREST/SOAP APIsService Portal developmentIT Asset ManagementServiceNow CMDBAnalytical skillsAgile/Scrum experienceServiceNow certificationsProblem-solving skillsCommunication skills

Required

10+ Years of relevant experience (Bachelor's Degree in relevant field may be substituted for 5 years of relevant experience)

Active Secret clearance or the ability to obtain (U.S. citizenship is required)

Proven expertise in ServiceNow platform development, including JavaScript, UI Actions, UI Policies, Client Scripts, Business Rules, Script Includes, Workflows, and Flow Designer

In-depth understanding and practical experience with ServiceNow CMDB, ITSM, and ITAM modules

Demonstrable experience with ServiceNow HAM implementation and configuration

Proficiency in integrating ServiceNow with external systems using REST/SOAP APIs, JSON, XML, and MID Servers

Experience with Service Portal development

Solid understanding of IT Asset Management (ITAM) principles, processes, and the hardware asset lifecycle (procurement, deployment, in-use, refresh, disposal)

Familiarity with asset discovery methods and tools

Preferred

Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues

Excellent verbal and written communication skills, with the ability to translate technical concepts to non-technical stakeholders

ServiceNow Certified Application Developer (CAD)

ServiceNow Certified Implementation Specialist – ITAM (CIS-ITAM)

ServiceNow Certified System Administrator (CSA)

ITIL v3 or ITIL 4 Foundation certification

Experience with other ServiceNow modules like Discovery, Service Mapping, etc

Experience with data migrations into ServiceNow

Experience working in an Agile/Scrum development environment

Benefits

Healthcare

Wellness

Financial

Retirement

Family support

Continuing education

Time off benefits

Company

CACI International Inc

Glassdoor4.0

At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.

Founded in 1962

Arlington, Virginia, USA

10001+ employees