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NEOGOV · 3 weeks ago

Assistant Concessions Supervisor

Denton, TX

Full-time, Contract

Onsite

Entry Level

$19.91/hr - $22.40/hr

2+ years exp

NEOGOV is seeking an Assistant Concessions Supervisor to assist with the supervision of food and beverage operations within the Parks & Recreation Department. The role involves training staff, ensuring compliance with health codes, managing inventory, and providing excellent customer service during events.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Assist with training, supervising, and ensuring concession facilities adhere to all applicable regulations and health codes, especially food handling

Assist with monitoring, tracking, and ensuring controls for food and beverages purchases

Assist with monitoring food and beverages inventory; provide order recommendations to leadership

Ensure assigned areas maintain cleanliness and food and/or beverages are stored appropriately

Perform all opening procedures with concessions staff, including but not limited to, preparation of concession facility and products for daily shift

Serve food items to guests during operations and special events

Resolve guest concerns in a courteous and professional manner; notify leadership immediately if not able to resolve customer concerns

Perform job functions of the Concessions Manager in their absence

Assist with selection, training, supervising, and evaluating staff; recommend assignment/assignment change, retention, discipline, and dismissal

Qualification

Food handling experienceSupervisory experienceCPR/AED certificationCustomer service experienceMicrosoft Office 365Mathematical calculationsProblem solvingInterpersonal skillsCommunication skillsFlexibilityAdaptability

Required

High School Diploma or equivalent

Two (2) years' experience in customer service, food handling, or related field

Three (3) months of supervisory experience in food handling

Red Cross or American Heart Association Adult CPR, AED & First Aid Certification designated timeframe outlined for program (online training is not valid)

Must have and maintain a valid Class “C” Driver's License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver's license and state required minimum automobile liability insurance within 90 days of hire per state law)

Must pass a drug test, driver's license check, criminal history background check, and social security number verification

Must pass a physical examination

Must be at least seventeen (17) years of age

Must acquire job specific certifications as determined by program

Must have or obtain Red Cross or American Heart Association Adult CPR, AED & First Aid Certification designated timeframe outlined for program (online training is not valid)

Knowledge of applicable Federal and State laws regarding Parks and Recreation

Knowledge of leisure, social, health and legal needs of individuals with disabilities at all age levels

Knowledge of CPR/AED first aid procedures

Skill in problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions

Skill at the beginner level, working with Microsoft Office 365, and other software systems to complete work

Skill in providing exceptional service to internal and external customers

Skill in interpersonal relationships, including using tact, patience, and courtesy

Skill in performing basic mathematical calculations with accuracy

Ability to motivate children and provide appropriate guidance and behavior management

Ability to take charge and identify solutions quickly in emergency situations

Ability to lead and motivate others

Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment

Ability to establish and maintain effective interpersonal relationships

Ability to handle difficult and stressful situations with professional composure and confidentiality

Ability to communicate effectively, both in oral and written forms, for the needs of the audience

Ability to be flexible and adaptable to changing work environment to facilitate/accomplish needed activities

Ability to develop, understand, interpret, and apply rules, policies, and procedures operations

Ability to recognize, analyze, and solve a variety of problems

Ability to prepare and maintain reports