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TriWest Healthcare Alliance · 18 hours ago

Senior Training Specialist

United States

Full-time

Remote

Mid, Senior Level

$65K/yr - $72K/yr

5+ years exp

TriWest Healthcare Alliance is dedicated to connecting America’s heroes to healthcare services. The Senior Training Specialist will lead training programs for employees and stakeholders, ensuring quality delivery and continuous improvement of training initiatives.

Health Care

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Assist with training department-specific needs, including compliance with the department policies and procedures, maintaining required training documentation, participating in process improvement meetings, and other duties as appropriate and requested

Facilitate training through a variety of methods, including asynchronous online courses, classroom instruction, synchronous desktop training and one-on-one sessions

Deliver onboarding, role-specific, and compliance training using TriWest-approved content

Provide trainees and their supervisors with performance feedback and conduct follow-up training as needed and requested

Model best practices in facilitation

Conduct advanced evaluations of learner performance and provide actionable feedback

Assist with planning and scheduling training sessions during peak periods

Represent the Training Department in cross functional meetings to advocate for training needs

Perform major training content updates (e.g., restructuring modules, correcting errors, updating terminology, revising instructional flow) in collaboration with instructional design staff

Monitor learner engagement and provide feedback to the Instructional Design team to improve training effectiveness

Track attendance, completion, and assessment results, reporting outcomes to training leadership

Collaborate with subject matter experts and training leadership to identify gaps and propose enhancements to training programs

Provide logistical support during training sessions, including managing virtual platforms and addressing learner questions

Maintain professional and courteous relations with all TriWest staff and external contacts

Qualification

Training facilitationLearning management systemsAdult learning principlesInstructional designHealthcare experienceMilitary culture knowledgeCommunication skillsPresentation skills

Required

Bachelor's degree in education, instructional design, or related field or equivalent; OR equivalent experience, to include any combination of education and experience

U.S. Citizen

Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation

5 years of experience in training facilitation or corporate learning

Strong communication and presentation skills

Familiarity with learning management systems (LMS) and virtual training platforms

Initiated improvements, changes and updates to training content and delivery

Strong knowledge of adult learning principles and instructional best practices