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Spectrum · 6 days ago

Business Sales Representative

Syracuse, NY

Full-time

Onsite

Entry, Mid Level

$18/hr - $22.30/hr

2+ years exp

Spectrum is a leading provider of communication and entertainment products for residential and business customers. As a Small and Medium Business Sales Representative, you will respond to sales inquiries, create tailored proposals, and connect customers to Spectrum’s Voice, Data, and Video products, driving growth through exceptional service.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Respond promptly to inbound sales calls and efficiently meet defined call handling metrics

Develop and present comprehensive sales proposals that address customer needs, maximize revenue opportunities, communicate current marketing campaigns and promotions demonstrating knowledge of competitors’ offerings for product comparisons

Maintain accurate sales activity records and customer information, collaborate with Spectrum Business support teams to complete sales using Spectrum’s databases

Recommend bundled telephony, data and video solutions alongside other Spectrum products for existing customers, assess client locations for serviceability and obtain construction estimates using company software

Educate customers on installed products, service options, billing and features to ensure clear understanding

Stay up to date on technical details of Spectrum Business services and solutions, including telephony, data, wireless and video

Consistently achieve monthly sales goals through a consultative, call-flow driven approach, attend ongoing training sessions on products and service

Follow up on customer requests via phone or email to ensure satisfaction

Qualification

Sales experienceCable communications knowledgeCustomer service skillsConsultative sellingMulti-tasking abilityEnglish proficiency

Required

Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

High school diploma or equivalent from an accredited organization (GED)

Proven track record as a high performing sales professional with sustained results

Read, write, speak and understand English

Working knowledge of cable communications products and services including video, data and voice

Strong customer service, professionalism and courtesy throughout sales transactions

Handle multiple tasks simultaneously such as listening, answering questions and order entry

Able to work variable hours including nights, weekends and holidays

Preferred

2+ years sales experience preferably selling Voice, Data and Video solutions in the small and mid-sized business market

2+ years Call Center sales experience preferably in a business-to-business and/or telecommunications industry

Benefits

Comprehensive pay and benefits package

Commission earnings target starting at $23,400

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989

Stamford, Connecticut, USA

10001+ employees