Gateway Rehab · 1 month ago
Chief Operating Officer - Center Township
Aliquippa,PA,US
Full-time
Onsite
Director/ExecutiveGateway Rehab is a leading organization in addiction treatment, and they are seeking a Chief Operating Officer to oversee operational excellence across their system of care. The COO will provide leadership for various programs, ensuring they operate safely and efficiently while championing team performance and enhancing the client experience.
Hospital & Health Care
Responsibilities
Provide executive oversight for all Programs outside of nursing and medical services
Establish standardized workflows, schedules, staffing models, and operational systems across all campuses
Lead operational huddles, performance reviews, and continuous improvement efforts
Oversee all operational aspects of residential Programs
Strengthen occupancy, program transitions, bed readiness, and overall throughput
Maintain safe, structured, recovery-oriented environments
Reduce AMA/ASA through effective operational practices
Lead all operational functions related to admissions, scheduling, access, and outpatient service delivery
Strengthen conversion processes and coordination between levels of care
Expand outpatient and telehealth program capacity while improving engagement and reducing no-show rates
Ensure an efficient, client-centered experience from first contact through ongoing care
Oversee operations of employer-based programs, EAP contracts, and training initiatives
Ensure these programs operate efficiently, consistently, and in alignment with organizational objectives
Work closely with the Chief Administrative Officer to ensure facilities, maintenance, food services, transportation, IT, security, and capital projects fully support Program operations
Maintain readiness for growth, upgrades, and changing organizational needs
Ensure Program operations support the highest quality, safety, and regulatory standards
Maintain continuous survey readiness and compliance with all regulatory bodies
Implement operational corrective actions when necessary
Lead, mentor, and support personnel responsible for program operations
Foster a culture of accountability, teamwork, professionalism, and mission alignment
Partner with the Chief People Officer to strengthen staffing, retention, leadership development, and onboarding
Collaborate with the CFO to develop and manage budgets, productivity plans, and operational efficiencies
Ensure Programs operate within budget and support organizational performance goals
Identify opportunities for operational improvement and responsible program growth
Qualification
Required
Master's degree required
Extensive leadership Experience in behavioral health, healthcare operations, or related fields
Experience overseeing multi-site or complex operational environments
Demonstrated success in improving operational performance and staff engagement
Strong knowledge of behavioral health regulations and operational standards
Exceptional leadership, communication, and organizational skills
Pass PA Criminal Background Check
Obtain PA Child Abuse and FBI Fingerprinting Clearances
Pass Drug Screen
2-Step TB Testing
Preferred
MBA preferred
Master of Social Work (MSW) preferred
Company
Gateway Rehab
Gateway Rehab is a nationally recognized, private, not-for-profit organization that provides treatment for adults, youth and families with alcohol and other drug dependencies.
Founded in 1972
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Paul Bacharach
President/CEO
Carrie Joseph
Executive Assistant To Chief Executive Officer
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