Cavender Auto Group · 1 month ago
Performance Development Coach
Cavender Auto Group is a family-owned and operated organization focused on delivering exceptional experiences to customers and employees. They are seeking a Performance Development Manager to lead training and coaching initiatives across multiple dealerships, improving the skills and performance of dealership team members.
Automotive
Responsibilities
Lead instructor-led training classes and in-store coaching sessions across Cavender Auto Group dealerships for: Sales Consultants, Service Advisors, F&I Managers, Additional dealership roles as needed
Deliver onboarding, new-hire, and ongoing performance development programs
Reinforce company processes, brand standards, and customer experience expectations
Conduct role-play, skill assessments, and live coaching during real customer interactions
Partner with executive leadership, General Managers, and department leaders to identify performance gaps and development needs
Support the rollout of new systems, tools, and initiatives through structured training and coaching
Track training participation, skill progression, and performance impact using defined metrics
Promote a culture of accountability, continuous improvement, and values-based leadership
Ensure development initiatives align with OEM requirements and Cavender Auto Group standards
Qualification
Required
Commitment to upholding Cavender Auto Group's core values of Integrity, Empowerment, Commitment, and Innovation
Proven ability to facilitate engaging group training and deliver effective one-on-one coaching
Strong communication, presentation, and interpersonal skills
Ability to influence without authority and work effectively across departments
Energetic, motivated, dependable, and punctual
Valid Texas driver's license with a clean driving record
Willingness to travel between dealership locations as needed
Ability to pass a background check and drug screening prior to employment
Preferred
Automotive dealership experience in Sales, Service, F&I, or Performance Development strongly preferred
Benefits
Paid vacation and paid sick leave
Medical, dental, and vision insurance
401(k) with company match
Ongoing training and professional development
Defined career progression plan
Community involvement opportunities