Information Technology Support Technician jobs in United States
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Softworld, a Kelly Company ยท 3 weeks ago

Information Technology Support Technician

Softworld, a Kelly Company is seeking a hands-on Support Technician to provide IT support in the Tulsa area. The role involves providing end-user support, troubleshooting network connectivity issues, and collaborating with remote IT teams for escalation and enterprise system support.

Human ResourcesInformation TechnologyStaffing Agency
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H1B Sponsor Likelynote
Hiring Manager
Emma Kleinknecht
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Responsibilities

Provide end-user support for 70+ users, including Windows desktops, laptops, mobile devices, and tablets
Deliver conference room support and A/V troubleshooting for in-person and hybrid meetings
Perform light server support including racking, cabling, and basic configuration tasks
Monitor and troubleshoot local network connectivity issues
Provide technical support for control room operations (experience highly preferred)
Handle ticketing, escalations, and direct user requests efficiently with excellent communication
Collaborate with remote IT teams for escalation and enterprise system support

Qualification

Desktop SupportTroubleshootingNetworking SupportControl Room TechnologyCustomer ServiceIndependent Work

Required

1-3+ years of Desktop Support experience
Strong troubleshooting skills for desktops, laptops, and mobile devices (MDM)
Networking support and troubleshooting experience
Excellent communication and customer service skills

Preferred

Experience with control room technology support
Prior field tech or multi-site support experience
Strong ownership mindset and ability to work independently

Company

Softworld, a Kelly Company

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Softworld has developed expertise across five distinct staffing and consulting practices over the past 25 years.

H1B Sponsorship

Softworld, a Kelly Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (67)
2024 (90)
2023 (84)
2022 (71)
2021 (75)
2020 (80)

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-04-06Acquired

Leadership Team

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Steven Edwards
Vice President, Chief Financial Officer
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Company data provided by crunchbase