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ViaQuest, Inc. · 3 weeks ago

Developmental Disabilities Program Manager

Columbus, OH

Full-time

Onsite

Mid Level

$50K/yr - $50K/yr

3+ years exp

ViaQuest, Inc. is dedicated to providing quality support and services to individuals with developmental disabilities in their homes. The Developmental Disabilities Program Manager will coordinate and manage services for individuals, ensuring they receive quality care and engage with their community.

Health CareHome Health CareMental HealthPersonal Health

Responsibilities

Ensure that the individuals we serve are receiving quality services and are engaged with the community

Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc

Use behavioral health interventions to improve outcomes for individuals served

Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support

Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place

Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services

Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts

Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team

Qualification

Developmental disabilities experienceSupervisory experienceCustomer service skillsCommunication skillsDecision-making skillsTime-management skills

Required

High school diploma/GED and 3 years of experience in the field of developmental disabilities is required or Bachelors' or Masters' level degree in a related field

Strong customer service and communication skills

Supervisory or management experience

Displays strong communication skills and possess excellent decision-making and time-management skills